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Get Ready for a Water Heater Leak

1/18/2019 (Permalink)

Water Damage Get Ready for a Water Heater Leak Get ready for a water heater leak in your Flushing, NY home

Get Ready for a Water Heater Leak

A failed water heater can leave a large mess behind, especially if that water tank is tucked in a closet near your main living space. You can minimize damage to your home in Flushing, NY, by acting fast to clean up the water. Read this now, so you know what to do when the time comes.

1. Stop the Bleed

Stop the water from continually pouring out of your leaking water heater, and reduce the amount of water that leaks into your home.

  • Turn off the valve for the cold water pipe that leads into your tank.

  • Connect a hose to the drain valve at the bottom of your tank, and redirect the water to an external location to help minimize damage.

2. Call for Help

If your leaking water heater leaves you with a substantial water mess, then calling for help is a good step before you do anything else. Professional water restoration specialists are experienced in resolving floods quickly and efficiently. When it comes to water, a company that is Faster to Any Size Disaster can save you money by reducing the exposure that can cause subsequent damage.

3. Actively Wait

Who says waiting is a passive activity? Even though professionals will come to complete the cleanup and restoration, you can do your part to reduce the damage caused by the leaking water heater. While you wait, you can:

  • Remove standing water by absorbing the water with towels and rags or a mop.

  • Protect wooden furniture legs by placing foil or blocks underneath the feet.

  • Pick up any personal belongings out of the water and place them somewhere else to dry.

  • Crank up the airflow by opening windows and doors, using fans or by using your HVAC system to help start the drying process.

You can minimize your exposure to water damage by knowing what to do when you have a broken water heater. Stopping the flow, calling for help and starting some cleanup on your own will all help reduce the amount of time your home is exposed to water. Professional water mitigators will do a thorough job using specialized equipment such as pumps and commercial air movers to remove water fast.

3 Things To Know About Using a Fire Extinguisher

1/12/2019 (Permalink)

Commercial 3 Things To Know About Using a Fire Extinguisher If a fire starts at your building in Queens, NY it is possible to eliminate the flames on your own using a fire extinguisher

3 Things To Know About Using a Fire Extinguisher

No matter the size, fires are dangerous. Employees need to evacuate a building if a fire is out of control. However, if a fire at your building in Queens, NY, is small and contained to one area, it is possible to eliminate the flames on your own using a fire extinguisher.

1. Know Your Equipment Before Disaster Strikes

While the steps required to use an extinguisher aren't exceptionally complicated under normal circumstances, things can change when a fire starts. The best way to prevent damage as a result of a small fire is to be acquainted with the extinguisher before you ever need to use it. This means yearly training on how to operate it. The more familiar an employee is with this device, the easier it will be to use when the time comes.

2. Assess the Fire Before You Act

A commercial building fire can cause fear and panic, but it's important to remain calm. The first thing to do during a fire is to activate the fire alarm. If a fire is large or out of control, employees should follow the building's evacuation plan and leave intervention to the fire department. If the fire is small, however, it might be possible to use a fire extinguisher to eliminate it. For example, it's possible that a kitchen fire on a stove or a fire contained to a trashcan could be extinguished quickly by an employee.

3. Use the Extinguisher Correctly

When using an extinguisher, here are a few things to keep in mind — although you should always read and follow your specific device's instructions.

  • Pull the pin on the extinguisher; this will break the tamper seal.
  • Always aim low and point the nozzle at the base of the fire.
  • Squeeze the handle to release the firefighting agent.
    • Step from side to side while using the extinguisher. Continue this motion until the fire is extinguished.

Repeat the last three steps with the fire extinguisher until the flames are out. If there is any doubt that you have not successfully snuffed the fire, evacuate immediately. Leave the firefighting to the professionals and the fire damage assessment to restoration experts.

4 Steps To Make a Water Damage Claim

12/23/2018 (Permalink)

Water Damage 4 Steps To Make a Water Damage Claim Water damage in a Queens,NY home

4 Steps To Make a Water Damage Claim

A water damage claim is more likely to be approved if a policyholder takes measures to document damage and gather important information. These four steps will guide a homeowner through the process of filing an insurance claim.

1. Review the Policy

It is important to know what a homeowner's insurance policy does and does not cover. Keep in mind that standard home insurance policies only cover water damage due to a pipe burst or leak. An endorsement is usually necessary for sewer backup coverage, and an additional flood policy is needed for damage caused by heavy rains or rising bodies of water.

2. Call Your Agent

Call your insurance agent and let them know about the extent of the damage. It is a good idea to determine whether it is likely that you will file a claim before calling. If the damage is minor and you want to avoid a rate increase, you may want to obtain an estimate from a mitigation service first and pay out of pocket. Some insurance companies require agents and adjusters to report potential claims.

3. Document the Damage

If you plan to file an insurance claim, you will need proof of damage. Capture the extent of the damage in photos or on video. This documentation may be even more useful if you also have dated footage of the residence before the damage took place. It is also useful to gather receipts, dates of purchase, and the prices of damaged contents.

4. Get an Estimate

Contact a water damage cleanup company to obtain an estimate of the total cost of mitigation and restoration. Providing this information to an adjuster can expedite the filing process.

These steps will guide you from determining what your policy will cover to filing an insurance claim. Obtain an estimate from a water damage mitigation and restoration company in Queens, NY.

4 Facts About Fire Damage Coverage

12/23/2018 (Permalink)

Fire Damage  4 Facts About Fire Damage Coverage Garage fire in Flushing,NY

 4 Facts About Fire Damage Coverage

Fire damage is a covered peril under most insurance policies. If you lease a portion of a building for residential or commercial purposes in Flushing, NY, it is important to know how much liability coverage you have, and its limits.

1. "Fire Legal" Is Equivalent To "Damages To Premises Rented To You"

"Fire legal" was the term used to describe liability coverage in the 1986 commercial general policy. In 1998, this portion of a commercial policy became known as "damages to premises rented to you." Liability coverage applies if the named insured causes a fire, and is usually an exception to policy exclusions.

2. A Lease Contract Can Cancel Out Liability Coverage

Liability coverage will not apply if a lease agreement states that a tenant accepts full responsibility for fire damage. This is called contractual liability, and a modification of lease terms will be necessary to restore coverage.

3. Limits Should Correspond To a Policyholder's Stake

The limits of liability coverage should reflect the value of the portion of a structure in the care, custody, and control of the named insured. If it does not, the tenant is underinsured. Limits on these policies are usually $100,000 or less, but can be increased.

4. This Coverage Only Applies to Fires Caused by the Policyholder

Fire liability coverage only applies to fires for which the named insured is at fault. This coverage does not apply to other types of damage or no-fault fires. Other types of coverage are needed to offset these damages and the cost of fire damage restoration.

Policyholders should be aware of the extent and implications of their insurance coverage. Tenants should consult with an insurance agent or risk advisor to ensure that they have a sufficient amount of liability coverage for fire damage and smoke damage to the portion of a structure in their care, custody, and control.

Easy Steps To Take To Stop a Constantly Flushing Toilet

12/23/2018 (Permalink)

Commercial Easy Steps To Take To Stop a Constantly Flushing Toilet If you have experienced a toilet overflow contact commercial building restoration services in Jamaica Bay,NY

Steps to Take for Both an Automatic and Manual Flushometer

Whether it is a toilet overflow or a toilet that will not stop flushing in Jamaica Bay, NY, both can be equally frustrating problems to deal with. Here are the steps to take for both an automatic and manual flushometer to stop a constantly flushing toilet.

1. Shut Off the Flushometer

The first step to resolving the issue for a manual flusher is to shut the flushometer off. There will be a spot where you can use a flat screwdriver on both sides of the flushometer. Using the screwdriver, turn the slot to turn off the water completely; this will help you avoid a toilet flood as you work to fix the problem.

2. Remove the Top

The next step is to remove the top of the toilet. If you are dealing with a manual flushometer, you must use a wrench to unscrew the lid. It is wise to do this as soon as possible to avoid toilet overflow.

3. Clean the Gasket

Remove the flange cover. Once you do that, you will see a gasket loaded with sediment. Take the gasket out and clean it thoroughly, including the weep hole found on the gasket. Follow all the two preceding steps in reverse order now that the gasket is clean, and this should stop a toilet from flushing.

4. Clean the Diaphragm

If you are working with an automatic flushometer, you simply hold down the chrome button until you hear two clicks that are two seconds apart. If you hear the clicks, you need to clean out the diaphragm kit, which is found when you remove the top of the flushometer.

5. Tighten Solenoid

The final step is to tighten the solenoid. Then observe whether there are any missing bowl rings or if any of them are double stacked. If so, you’ll need to replace or remove them.

Follow the steps above to fix an automatic or manual flushometer that won’t stop running. However, if you have experienced a toilet overflow or a flooded bathroom in your property, contact commercial building restoration services as soon as possible.

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home

12/6/2018 (Permalink)

Fire Damage Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home Smoke and soot damage in Ozone Park,NY

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Ozone Park / Jamaica Bay will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – SERVPRO OF OZONE PARK/ JAMAICA BAY - 347-233-2305

What Are the Signs of Mold in Your Building?

11/29/2018 (Permalink)

Why SERVPRO What Are the Signs of Mold in Your Building? Mold loss in Whitestone,NY

An ongoing concern for property owners in Whitestone, NY, is the threat of mold growth in their building. An undetected mold problem can cause thousands of dollars' worth of damage, not to mention possible health issues for tenants or workers. If you suspect a problem, an indoor environmental specialist can do a mold test to determine what type of mold, if any, is involved. If a problem is found, they have the expertise and equipment needed to safely eradicate it.

Let's Look at Some of The Things That Might Indicate a Problem

1. Mold Odor

A common indicator of mold is a strong, musty smell. This is a good way to detect a problem that might be hidden from view behind walls or ceilings. A persistent mold odor is a good reason to contact an indoor environmental specialist to do further testing.

2. Visible Mold

Actually seeing mold not only tells you have a problem, but that there's probably more that you can't see. The visible mold could be just the tip of the iceberg, with a much bigger problem hidden from view.

3. Water Damage

If you've had water damage in your building, whether from a leaky roof, broken pipes or flooding, there may be undetected moisture behind walls, floors or ceilings. This moist environment offers the perfect conditions for mold to flourish. It's important to address any possible mold issues soon after the damage occurs to make sure a small problem doesn't turn into a much bigger one.

If you think you might have mold in your building, it's a good idea to contact an indoor environmental specialist as soon as possible. They can inspect the premises to isolate the source and determine what type of mold growth is occurring. Then, using specialized techniques and equipment, they can make sure that any mold in your property is completely removed, efficiently and safely.

3 Tips for Creating an Office Fire Escape Plan

11/21/2018 (Permalink)

Why SERVPRO 3 Tips for Creating an Office Fire Escape Plan Have your fire escape plan updated in your Flushing,NY office

Fire Escape Plan

No matter what type of office in Flushing, NY, you manage, having an updated fire escape plan can save lives. It is important to imagine many crisis scenarios to best determine your escape routes and what tools you will need available. Effectively communicating to your coworkers their roles and responsibilities during a crisis, as well as knowing your building and resources, can also help you design the right course of action to take during an emergency.

1. Imagine Many Scenarios

The best emergency escape plan is one that considers many different crises. If there is a fire, you will be advised to stay low and leave the building by the most effective route; however, where the fire originates may impact various exit paths. These escape scenarios will be different depending on the location and size of your business as well as what types of clients and customers you see.

2. Communicate Roles and Responsibilities

When designing and practicing a fire escape plan with your office, it is important that you clearly communicate with each other and have designated roles and responsibilities. For instance, you can select one person to call emergency services. Your team leads can be responsible for keeping track of their team members, and you can even have someone in charge of grabbing a folder of important phone numbers, such as those for emergency restoration services and emergency contact info, on the way out.

3. Know Your Building and Resources

Emergency escape plans should demonstrate a detailed knowledge of the location and the tools available. This means knowing where the nearest exits are, which staircases lead outside most effectively and even what emergency medical or rescue gear is available.

Having the right fire escape plan for your office can save lives. Creating an emergency preparedness program for your business means knowing the basics of your building, your company and even your coworkers. This can help you effectively design the strategy best fitting your needs.

Creating a Maintenance Schedule for Your Home’s Sump Pump

11/13/2018 (Permalink)

Why SERVPRO Creating a Maintenance Schedule for Your Home’s Sump Pump Water damage to the floor in a Whitestone, NY home

Your Whitestone, NY, home’s sump pump can be the first line of defense against basement flooding. Weather events, poor drainage and plumbing pipe breaks are all potential sources of a damaging flood or standing water. Maintaining your pump regularly can ensure it is ready and able to work when floods occur, no matter their source.

The Importance of Caring for Your Pump

A working pump can protect your basement and its contents in several ways by draining and sending water away from your home and could prevent the following issues:

  • Mold growth
  • Water damage to the floor
  • Crawlspace flooding

A pump that is kept in good working condition can be your best defense in the face of unexpected floods, especially if you are away from home when they occur. Planned maintenance may help you remember to service it properly and often.

Monthly Maintenance

Checking your sump pump on the first of every month can help you gauge how well it is working and whether it is making any unusual sounds that may signal a problem. Check the power source and then inspect the pump’s cord for fraying and worn spots. To ensure the unit will drain away any excess water in the event of a flood, fill the sump until the inner float triggers the system and the pump turns on. Note any operations that are out of the ordinary so you can report them to a technician.

Yearly Checks

Yearly pump maintenance is best performed before the rainy season. Because these checks usually require in-depth servicing, it is wise to call in a flood damage and storm restoration service to have it performed. The techs will likely clean out the sump and ensure all the parts are greased and working properly to prepare it for the upcoming wet season.

Your Whitestone, NY, home’s sump pump is an important tool for preventing long-term water damage. Regular, planned maintenance can give you peace of mind that your unit will function when flooding affects your neighborhood.

Content Cleaning After Fire Damage

10/24/2018 (Permalink)

Fire Damage Content Cleaning After Fire Damage Content cleaning after fire damage in Jamaica Bay,NY

When your home has been damaged because of a fire, you may choose to hire a content cleaning company to clean up many of your belongings. The process involved in this cleanup has several steps:

  • Packing up your contents
  • Carrying contents away for dry-cleaning and other processes
  • Storing your belongings until they are returned
  • Unpacking your belongings

Protective Packaging

Many of the furnishings and belongings in your home will suffer smoke damage after a fire. You can't do much on your own for heavy curtains, couches, and mattresses, but don't despair. Cleanup professionals have tools and techniques at their disposal that can bring many of your belongings back to new. Most of your clothing will probably go through dry-cleaning. If you have a lot of non-porous belongings that have suffered damage, it may go through an ultrasonic treatment.

Safe Transportation

As your belongings are prepared for transportation to cleaning facilities, they will be photographed and packaged for safety. Professionals work hard to be sure your items don't suffer any further additional damage during this cleanup process. Bubble-wrap and packing paper will protect your belongings as they are stored and transported in large boxes.

Specialized Cleaning

The cleaning part of the process may take place in more than one facility. Specialists will determine the best process for each type of furnishing, so your possessions aren't damaged by the wrong cleansers and so that contamination is fully contained. For example, electronics require a different type of cleaning process than your carpets. After cleaning, the contents of your home will be packaged in new bubble wrap and packing materials.

Home Delivery

As the furnishings and contents of your home move through the dry-cleaning process and after they have been repackaged, they will be kept in a content storage location until they are returned to your Jamaica Bay, NY, home and restored to their original positions. It is possible enjoy your home after a fire after a thorough cleaning and restoration process.