Recent Why SERVPRO Posts

Making the Right Storm-Remediation Referral for Your Clients

6/20/2020 (Permalink)

Professional technician doing a flood cut in the drywall of a hallway Storm restoration in Flushing, NY

When disaster strikes a business, the owner is likely overwhelmed by the number of decisions to make and tasks to complete. If part of your job is to help businesses recover from severe weather damage, you know how important it is that they have the proper support for the cleanup process. Matching your clients with a specialist in storm restoration can be invaluable to them during a stressful time.

Disaster Remediation Services

Your clients may be interested in knowing how a disaster remediation service will benefit them and help them organize the cleanup project after flood damage. Here are a few examples:

Resources – Most services will provide practical tools and educational resources for helping your clients stay on task and keep up with the appropriate paperwork.
Centralization – Electronic client portals help keep estimates, documents, and communications organized.
Responsiveness – A reputable restoration service will generally provide a hotline that dispatches cleanup crews within minutes.

Without the resources of an expert in storm restoration, your clients may end up feeling overwhelmed and disorganized. They will appreciate your referral to a full-service disaster-relief company.

Disaster Team Qualifications
The type of storm response may differ between emergency providers. As an insurance group, you may have a list of preferred providers, such as SERVPRO, who have a nationwide network of franchises as well as important local relationships. A reputable service will have a comprehensive training protocol in place that meets the criteria of the Institute of Inspection, Cleaning, and Restoration. Screening for these simple qualifications can ensure your client receives the best support using the highest industry standards.
When your Flushing, NY, clients need storm restoration, you’ll want them to have the most reliable and quality services available. An established local franchise with a national reputation is a good place to start. Their expertise with record-keeping and organization may prove to be invaluable. Matching your clients with top-notch restoration professionals may be the difference between a long, stressful ordeal and an organized, efficient cleanup process.

5 Answers to Common Mold Questions

5/7/2020 (Permalink)

Mold and moisture buildup on wall Commercial mold growth in Queens, NY

5 Answers to Common Mold Questions

When facing the possibility of mold growth at your Queens, NY, business, It’s a good idea to contact a local mold remediation service. These professionals can not only take care of a mold problem but also answer any questions you may have including the following.

1. What is Mold?

Mold is a fungus. It grows by absorbing organic material such as wood or drywall, and spreads into colonies through the process of sporing. It can come in a variety of colors such as white, green, grey, brown, black and orange. Mold also may be fuzzy or slimy in appearance.

2. Where Does Mold Grow?

Mold likes to grow in dark spaces with high humidity. Often this can be a space that has been affected by water damage.

3. How Does Mold Spread?

Spores are the method by which mold growth spreads. These can be airborne or carried by a being that brushes against the main colony. The spores are then deposited in a new location, and will continue to grow if conditions are right.

4. Can Mold Be Removed?

A remediation service can remove the mold from your business property. Often the area will be thoroughly cleaned, and in some cases contaminated materials may need to be replaced. With a little work a remediation service can have the area looking “Like it Never Even Happened.”

5. Is Item Cleaning Is Possible?

Any office items that may have been contaminated can be cleaned. The remediation service may use different cleaning methods or detergents bases on the item type and material.

Understanding mold growth can help you comprehend the process the mold remediation take when they look over your business. Mold is a fungi which grows best in dark spaces of high humidity. It spreads via spores, but fortunately, can be removed from the structure and any office items. If you have any further questions a professional can help.

How To Clean Mold-damaged Belongings

3/23/2020 (Permalink)

Hand in yellow rubber glove spraying anti-fungus liquid on mould formation on living room ceiling. Mix water and vinegar and spray the solution on the affected area

When it comes to protecting your home, nothing is more important than your loved ones who live with you. After your family members, you'll also worry about the structure itself and your possessions inside. Certain forces can threaten the well-being of these items. Mold is no exception. This fungus can attack building materials and cherished keepsakes, causing significant damage. The good news is, mold cleaning is possible on many materials and belongings in your house.

Flooring and Walls

Mold damage is common in these areas, often because of leaky pipes or appliances. Over time, water can come from these areas without you even knowing it. This could result in mold growth. To clean it, you can try the following:

  • Mix water and vinegar and spray the solution on the affected area.
  • Use bleach on the mold and don't rinse it off.
  • Use borax and water and scrub with a brush.


Because mold can show up on walls, paintings are often vulnerable to the fungus. If you spot the green, black, yellow or brown mold your artwork, don't give up hope that you can't salvage the paintings. Mold cleaning is possible when you have the right tools. The first thing you want to do is get rid of any remaining water on the painting. If it is in a frame, water can hide here, so turn it upside down until the water drains. Then, lightly spray some disinfectant on the painting. The mold should turn powdery. You can then brush it off.

Calling the Pros

These are preliminary steps, but for the most effective mold remediation, make sure you hire a professional team of mold cleanup technicians to help. The pros have the right equipment to not only get rid of the mold but to help prevent it from returning.
You can handle much of the mold cleaning on your own. When the damage is more extensive, make sure you get in touch with a professional mold removal crew in Ozone Park, NY.

Here to Help in Time of Need

3/17/2020 (Permalink)

a graphic that says prevent business interruption We are prepared to clean and disinfect your home or business.

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Ozone Park/Jamaica Bay is here to help around the clock to assist our local community.

One Place for Everything You Need

1/22/2020 (Permalink)

A moisture meter, measuring moisture in the floor Tests are run to identify the extent of contamination

One Place for Everything You Need

When a blaze affects a business in Bayside, NY, owners must face the reality of the damages, closing doors temporarily and looking for someplace that can offer help. In fact, proprietors often do not realize the complexity of fire restoration. It's not just about rebuilding. Insurers need a reliable company for approvals, and the structure needs a thorough inspection for fire, soot and water issues. Only then, can a proper plan be put into place, repairing the property properly. SERVPRO's fire remediation and restoration team offers it all.

1. Act Swiftly To Protect and Save

SERVPRO's staff starts by defending safeguarding the land. When the firetrucks pull away, the next concern in the fire rebuild is security. Flames compromise the integrity of the roof, windows, doors and walls. Experts need to immediately look over these areas, closing them off if vulnerable. Place boards over the exposed sections, and place tarps over the shingles. This contains the current destruction, hoping to prevent additional costs to customers and insurance agencies.

2. Sanitize and Dry To Minimize Loss

Soot and water can ruin materials, simply adding to the overall price tag of the fire restoration. Places like SERVPRO look to prevent this from happening. Tests are run to identify the extent of contamination. Using this data, the team can create a plan to utilize the best cleaning techniques. Employees understand that timely efforts should be made to save valuables and surfaces. That is why technology is brought in to save as much as possible. In addition, industrial dehumidifiers, as well as contamination chambers, should be established to prevent the spread of moisture and possible fungus growth.

3. Restore Promptly To Aid Others

When using SERVPRO's rebuilding services, efforts are made to get the facility back up and running with as few bumps in the road as possible. From claims to final documentation, customer service and managers work diligently to expedite the job.
SERVPRO's fire restoration can handle whatever is needed. Remain in full contact with only one source for documentation, assessment and repair.

Why Choose a Mitigation Company After a Fire

12/29/2019 (Permalink)

Empty building damaged by fire Fire damage in Jamaica Bay, NY

Why Choose a Mitigation Company After a Fire

Experiencing fire damage can be devastating to business owners. Whether you have experienced a large or small fire in Jamaica Bay, NY, you may be wondering where to turn for help. Once the emergency crews leave, you may discover that you have fire, water, and structural damage. It can feel overwhelming to know who to call first. Your best course of action is usually to contact your insurance adjuster and a mitigation company. Your insurance company can give you an idea of the process ahead and what types of damages are covered by your policy. A mitigation company can act as a one-stop-shop for everything from the initial assessment through the details of the restoration.

Types of Damage

Since a fire can leave you with more than just fire damage, it is important to work with a company that knows how to handle the entire process. There are several common types of issues that need to be addressed after a fire:

  • Smoke
  • Fire
  • Soot
  • Water
  • Odor
  • Security
  • Unsanitary conditions

Working with a mitigation company keeps you from having to hire and coordinate professionals in each of these different areas yourself.

How They Can Help

A fire mitigation company will usually send someone onsite to assess the damage and create an action plan. Any temporary emergency measures, such as security fencing or tarps may be done during the initial visit. The next step is usually to extract any standing water and dry the area. Fire and smoke damage is usually addressed next. Structural items may be removed and replaced. In the end, the mitigation company will put your business back together by fixing or replacing any damaged items that are part of the building, such as replacing carpet or repainting walls.
Fire damage can be a scary experience, but with an expert mitigation company, you may be able to safely restore your business to its previous condition.

3 Common Types of Molds Found in Homes

11/27/2019 (Permalink)

Aspergillus Niger is green and pink mold Aspergillus is found in climates around the world, the Aspergillus genus contains hundreds of mold species

3 Common Types of Molds Found in Homes

If you're a homeowner in Queens, NY, you likely do as much as possible to maintain a clean, safe environment. When it comes to mold growth, you may be wondering why it keeps coming back and how to handle it. Numerous molds can develop in your home, and they all have one thing in common: they thrive in damp areas with high humidity. Here are three of the most common types you may find at home:

  1. Cladosporium
  2. Aspergillus
  3. Stachybotrys chartarum

Many of the most common indoor molds are in the Cladosporium genus. They produce olive-green to brown-black colonies and, like all molds, they are likely to grow in moist areas. Surfaces in attics, basements, and bathrooms are often prime growing mediums.

Found in climates around the world, the Aspergillus genus contains hundreds of mold species. They generally form black or green spots and the airborne spores are more common indoors than outdoors. Starchy foods and damp, humid areas such as around window frames and in air conditioners are ideal environments for these types of mold growth.

Stachybotrys chartarum
Also known as black mold, this is the most infamous mold. It requires very high moisture levels and is most often found in buildings that have sustained water damage. Interestingly, the spores are only released when the mold is disturbed, so it's actually an uncommon indoor air contaminant. Nevertheless, if you find it, you should begin a black mold cleanup process immediately.

Mold Remediation
These common molds that can grow in your home all require remediation. Though mold spores exist everywhere, they only develop into colonies if left untreated. Molds love moisture, humidity, and water, so it's important to address the source before treating the mold itself. Molds can grow in areas that aren't clearly visible, which can lead to mold damage. If you detect a strong, musty odor, you should contact experts in mold remediation to create a mold cleanup plan for you.
If you suspect mold growth in your home, don't hesitate to take action. New or old, your home can harbor mold if it's experienced water damage or if moisture is trapped in closed areas.

4 Tips for Keeping Mold Out of Your Bathroom

9/22/2019 (Permalink)

Grout of a shower with mold Mold in the grout of a shower

4 Tips for Keeping Mold Out of Your Bathroom

The bathroom is a prime place for mold to grow. It has the main elements that mold needs to thrive, which is excess moisture. If you frequently have shower mold in your bathroom, you can adopt some new habits to get rid of it and keep it from ever returning.

1. Remove Mold Growth

The first thing you need to do is get rid of the black mold that has infested your shower. If the problem is large, you may need to hire mold remediation experts to resolve the issue. If you just have a few spots on the grout, however, you may be able to clean it yourself. You can use vinegar, baking soda or Borax for mold cleanup that doesn't give off noxious fumes.

2. Apply Some Elbow Grease

A homemade solution may not work well alone. If you find this to be the case, you can use a scrub brush or old toothbrush to scrub the spots where you see shower mold. The bristles of the brush can loosen the spores, allowing you to wash it safely down the drain.

3. Replace Grout

If the grout in your shower has been moldy for quite a while, it may be too late to clean it. If you cannot get the mold stains off the grout, you need to remove it and replace it with a caulk gun. That way, you can start fresh instead of fighting a losing battle with moldy grout.

4. Control Moisture

The best way to prevent mold from returning is to keep excess moisture at bay. Dry off the shower walls after each use. Turn on the exhaust fan while you are in the bathroom. Increase air flow to lower the humidity in the room.
Shower mold may become an issue in your home in Whitestone, NY, but it doesn't have to remain an issue. With proper cleanup and prevention strategies, you can enjoy a bathroom free of mold growth.

Mold: The Growth, The Consequences, and The Cure

7/29/2019 (Permalink)

a white ceiling with grey discoloration Mold damage on ceiling in a Howard Beach, NY building

When a storm hits and water enters your business, the problem may not end when the water dries. At times, the moisture can cause black mold to grow and spread throughout the area, which can damage the structure of your business. Understanding how this occurs, and what can be done to stop it, are the first steps in ensuring proper mold remediation.

Where Does Mold Form and Grow?

Black mold begins to spread as soon as the spores land on a susceptible area. They will attach themselves to any moist, porous surface, including:

  • Wood, including support beams, floor boards, and furniture
  • Wallpaper, cardboard, and other paper products
  • Carpeting, upholstery, insulation material, and any other fabric-based material

Remember that this is a living organism, so it is not uncommon for mold to spread throughout a building in as little as a few days. While the problem may begin in an area with an existing moisture problem, the mold itself can quickly move on to drier areas of your business.

What Is The Risk of Permanent Damage?

There is quite a bit of hype around the dangers of black mold, and for good reason. Mold spores do more than simply grow on a wall. They actually eat away at whatever they are attached to, and while it can take some time to permanently damage the integrity of walls, floors, and furniture, these structures will be destroyed over time if left unchecked.

How Is Mold Removed?

The only way to rid yourself of your problem is to enlist the help of mold cleanup specialists. Mold remediation services in Howard Beach, NY, will visit your business to assess the situation, including the point of origin to prevent future problems, and the extent of the damage throughout the building. Remember that mold exists everywhere, so it is physically impossible to remove all mold spores from any given area. Proper remediation, however, will minimize the damage by preventing further growth and restore damaged areas to their former glory.

Where To Search for Mold

5/30/2019 (Permalink)

stairs to a basement with grey and green coloration on a white wall Mold damage in attic

Where To Search for Mold 

How old is your home? Have you experienced any leaks recently? The answers to these questions can reveal the likelihood of a possible mold problem. For example, older homes are more prone to leaks and therefore more likely to end up with mold damage. However, for diligent homeowners, like yourself, it is possible to nip mold in the bud before it ever has a chance to colonize. You just have to know the most common areas to look.

1. Wall Cavities

Unlike mildew growth, Mold growth depends on dampness, darkness and warmth. It is one of the few living organisms that doesn’t need sunlight to survive. Therefore, wall cavities, especially those housing old leaky plumbing, are prime real estate for fungal development.

2. Basements

Basements are another area prone to mold damage. The dark, humid and often damp environment make it a hot spot. However, mold is more often to shown up around water heaters or laundry units because, again, it does require moisture.

3. Attics

It is not uncommon for some older homes to develop roof or seal leaks in the attic, potentially leading to mold growth and development. Old, poorly insulated attic spaces also have drastic temperature fluctuations from season to season, meaning that the summer months may allow for the perfect colonization conditions.

If you are concerned that certain areas in your home may be vulnerable to mold, then contact a mold remediation specialist in the Jamaica Bay, NY, area. These professionals can assess your property, letting you know the areas of your home that need to be protected from mold and how to improve those conditions.

While mold damage is a common concern among many homeowners, few realize that there are common areas where mold is likely to develop. When you know where to look, and you understand what conditions can lead to mold growth, it is easier to reduce the risks. However, if you need help assessing your property, you can always call a professional.

The 4 Stages of Fire Restoration

3/25/2019 (Permalink)

Garage fire in Whitestone,NY

Learn More About the Four Stages of Fire Restoration

The fire mitigation and restoration process consists of several stages. It is necessary to determine the extent of damage, take measures to prevent conditions from worsening and complete a fire rebuild. Learn more about the four stages of fire restoration and find out why commercial property owners and insurers should rely on a one-stop shop to start and finish the job.

1. Assessment

After a property owner reports damage and receives a call back from a mitigation and restoration franchise in Whitestone, NY, professionals should arrive on site within four hours. An initial assessment will account for the degree of damage, necessary mitigation measures and the equipment and labor that may be needed to restore a structure.

2. Pretesting

Pretesting can be helpful for determining the extent of damage. Preliminary tests may lower the overall cost of a claim by accounting for damage in the initial estimate that might otherwise go unnoticed until later in the fire restoration process.

3. Mitigation

Mitigation should start as soon as possible, ideally within hours of an inspection. This phase may involve boarding up broken windows or breaches in walls, tarping over roof damage and putting up security fencing. Other measures may include pumping out water used to extinguish a blaze and removing soot and debris.

4. Restoration

The restoration process can range from cleaning up soot and smoke damage all the way to a full fire rebuild. Whereas mitigation should occur within hours or days of a fire, restoration may continue for weeks.

These are the four phases of mitigation and restoration that should follow fire damage. For the best results, property owners and insurance providers can rely on a one-stop shop that provides assessment, pretesting, mitigation, and fire restoration services in Whitestone, NY. Relying on the same company for cleanup and rebuilding services can finish a job faster with more consistent quality.

How Pretesting After a Home Disaster Can Reduce Insurance Claims

2/18/2019 (Permalink)

Flooded basement in a Bayside, NY home

A disaster such as a flood at your Bayside, NY, home can be devastating. Not only could is displace you and your family, but it can also severely damage or even completely ruin belongings, keepsakes, and even structural components of your house. You’re grateful to have insurance to help cover your losses. However, heavy claims can raise your premiums. To keep claims down, professional restoration teams can conduct extensive pretesting to determine what you can salvage and restore and what you must replace.

What is Pretesting?

This process works in tandem with the initial inspection, and it’s critical before you make an insurance claim. Your insurance provider expect you to make contact quickly after an incident so it knows what it can and will cover. Pretesting helps to accurately make claims by identifying the scope of the issues.

  • Crews will determine what materials and portions of your home were affected.
  • Crews will determine if any parts of your house were untouched by damage.
  • Crews will determine what it can restore and what it must replace.

Danger of not Pretesting

What would happen if you were to hire the wrong cleanup company—one that didn’t pretest and examine the scene following a flood or other disaster? In this case, you might report unnecessary losses to your insurance agent, which would result in higher claims and more long-term financial burden. A knowledgeable disaster restoration company carefully evaluates this entire scenario and helps limit the amount of claims you have to make.

Sometimes Replacement Is Inevitable

There are cases when the company will discover during pretesting that the damage was too great to salvage a portion of your home or a belonging inside. It may be more cost-effective in some instances to replace rather than restore. The team will also determine how long both the restoration and replacement process will take.

Working with an insurance company can be a smooth experience. If you want to minimize claims, it’s best to work with a disaster response company that believes in pretesting.

3 Things To Know About Using a Fire Extinguisher

1/12/2019 (Permalink)

If a fire starts at your building in Queens, NY it is possible to eliminate the flames on your own using a fire extinguisher

3 Things To Know About Using a Fire Extinguisher

No matter the size, fires are dangerous. Employees need to evacuate a building if a fire is out of control. However, if a fire at your building in Queens, NY, is small and contained to one area, it is possible to eliminate the flames on your own using a fire extinguisher.

1. Know Your Equipment Before Disaster Strikes

While the steps required to use an extinguisher aren't exceptionally complicated under normal circumstances, things can change when a fire starts. The best way to prevent damage as a result of a small fire is to be acquainted with the extinguisher before you ever need to use it. This means yearly training on how to operate it. The more familiar an employee is with this device, the easier it will be to use when the time comes.

2. Assess the Fire Before You Act

A commercial building fire can cause fear and panic, but it's important to remain calm. The first thing to do during a fire is to activate the fire alarm. If a fire is large or out of control, employees should follow the building's evacuation plan and leave intervention to the fire department. If the fire is small, however, it might be possible to use a fire extinguisher to eliminate it. For example, it's possible that a kitchen fire on a stove or a fire contained to a trashcan could be extinguished quickly by an employee.

3. Use the Extinguisher Correctly

When using an extinguisher, here are a few things to keep in mind — although you should always read and follow your specific device's instructions.

  • Pull the pin on the extinguisher; this will break the tamper seal.
  • Always aim low and point the nozzle at the base of the fire.
  • Squeeze the handle to release the firefighting agent.
    • Step from side to side while using the extinguisher. Continue this motion until the fire is extinguished.

Repeat the last three steps with the fire extinguisher until the flames are out. If there is any doubt that you have not successfully snuffed the fire, evacuate immediately. Leave the firefighting to the professionals and the fire damage assessment to restoration experts.

What Are the Signs of Mold in Your Building?

11/29/2018 (Permalink)

Mold loss in Whitestone,NY

An ongoing concern for property owners in Whitestone, NY, is the threat of mold growth in their building. An undetected mold problem can cause thousands of dollars' worth of damage, not to mention possible health issues for tenants or workers. If you suspect a problem, an indoor environmental specialist can do a mold test to determine what type of mold, if any, is involved. If a problem is found, they have the expertise and equipment needed to safely eradicate it.

Let's Look at Some of The Things That Might Indicate a Problem

1. Mold Odor

A common indicator of mold is a strong, musty smell. This is a good way to detect a problem that might be hidden from view behind walls or ceilings. A persistent mold odor is a good reason to contact an indoor environmental specialist to do further testing.

2. Visible Mold

Actually seeing mold not only tells you have a problem, but that there's probably more that you can't see. The visible mold could be just the tip of the iceberg, with a much bigger problem hidden from view.

3. Water Damage

If you've had water damage in your building, whether from a leaky roof, broken pipes or flooding, there may be undetected moisture behind walls, floors or ceilings. This moist environment offers the perfect conditions for mold to flourish. It's important to address any possible mold issues soon after the damage occurs to make sure a small problem doesn't turn into a much bigger one.

If you think you might have mold in your building, it's a good idea to contact an indoor environmental specialist as soon as possible. They can inspect the premises to isolate the source and determine what type of mold growth is occurring. Then, using specialized techniques and equipment, they can make sure that any mold in your property is completely removed, efficiently and safely.

3 Tips for Creating an Office Fire Escape Plan

11/21/2018 (Permalink)

Have your fire escape plan updated in your Flushing,NY office

Fire Escape Plan

No matter what type of office in Flushing, NY, you manage, having an updated fire escape plan can save lives. It is important to imagine many crisis scenarios to best determine your escape routes and what tools you will need available. Effectively communicating to your coworkers their roles and responsibilities during a crisis, as well as knowing your building and resources, can also help you design the right course of action to take during an emergency.

1. Imagine Many Scenarios

The best emergency escape plan is one that considers many different crises. If there is a fire, you will be advised to stay low and leave the building by the most effective route; however, where the fire originates may impact various exit paths. These escape scenarios will be different depending on the location and size of your business as well as what types of clients and customers you see.

2. Communicate Roles and Responsibilities

When designing and practicing a fire escape plan with your office, it is important that you clearly communicate with each other and have designated roles and responsibilities. For instance, you can select one person to call emergency services. Your team leads can be responsible for keeping track of their team members, and you can even have someone in charge of grabbing a folder of important phone numbers, such as those for emergency restoration services and emergency contact info, on the way out.

3. Know Your Building and Resources

Emergency escape plans should demonstrate a detailed knowledge of the location and the tools available. This means knowing where the nearest exits are, which staircases lead outside most effectively and even what emergency medical or rescue gear is available.

Having the right fire escape plan for your office can save lives. Creating an emergency preparedness program for your business means knowing the basics of your building, your company and even your coworkers. This can help you effectively design the strategy best fitting your needs.

Creating a Maintenance Schedule for Your Home’s Sump Pump

11/13/2018 (Permalink)

Water damage to the floor in a Whitestone, NY home

Your Whitestone, NY, home’s sump pump can be the first line of defense against basement flooding. Weather events, poor drainage and plumbing pipe breaks are all potential sources of a damaging flood or standing water. Maintaining your pump regularly can ensure it is ready and able to work when floods occur, no matter their source.

The Importance of Caring for Your Pump

A working pump can protect your basement and its contents in several ways by draining and sending water away from your home and could prevent the following issues:

  • Mold growth
  • Water damage to the floor
  • Crawlspace flooding

A pump that is kept in good working condition can be your best defense in the face of unexpected floods, especially if you are away from home when they occur. Planned maintenance may help you remember to service it properly and often.

Monthly Maintenance

Checking your sump pump on the first of every month can help you gauge how well it is working and whether it is making any unusual sounds that may signal a problem. Check the power source and then inspect the pump’s cord for fraying and worn spots. To ensure the unit will drain away any excess water in the event of a flood, fill the sump until the inner float triggers the system and the pump turns on. Note any operations that are out of the ordinary so you can report them to a technician.

Yearly Checks

Yearly pump maintenance is best performed before the rainy season. Because these checks usually require in-depth servicing, it is wise to call in a flood damage and storm restoration service to have it performed. The techs will likely clean out the sump and ensure all the parts are greased and working properly to prepare it for the upcoming wet season.

Your Whitestone, NY, home’s sump pump is an important tool for preventing long-term water damage. Regular, planned maintenance can give you peace of mind that your unit will function when flooding affects your neighborhood.

Water, Water Everywhere: Troubleshooting Irrigation Systems

4/23/2018 (Permalink)

Water damage in a Queen,NY business

When your commercial irrigation system operates correctly, the flawless view of your property can be breathtaking. However, if the system malfunctions, flooding can quickly create swampy bogs that seep into buildings, damaging floors, equipment and furniture, often requiring the services of a water damage remediation professional in Queens, NY.

To avoid this catastrophe, pay close attention to your sprinkler system’s performance. At least once a week, walk around the property for a simple visual inspection. Troubleshooting problems early can help you avoid costly restoration in the future.

Troubleshooting Basics

Most sprinkler system problems are caused by the following elements:

  1. Sprinkler valves and heads
  2. Solenoids
  3. Damaged pipes
  4. Electrical connections
  5. Transformers

Get to the root of the irrigation problems through the process of elimination. Begin with inspecting the sprinkler heads and proceed down the list as necessary.

Valves and Heads

These are usually the most widespread cause of flooding. When they don’t operate properly, waterlogging can lead to flooded buildings.


Solenoids are often sensitive to dirt and debris and can stop functioning when blocked. Remove the clog and retest the system. If the solenoid plunger in the irrigation system clogs from damage or corrosion, solenoid replacement is usually the easiest and fastest resolution.

Damaged Pipes

Damaged pipes often flood yards and landscaping and invade structures. Check the aforementioned causes before you start digging and inspecting pipes. Minor pipe damage can often be repaired instead of resorting to costly replacement.

Electrical Connections

Sprinkler systems that ignore the timer or controller may be victims of faulty electrical connections. Conduct a volt meter test to determine if the typically required 24 volts are reaching the wire leading to the valve. If not, replace the wiring to get the system back on line.


Find the transformer terminals in the irrigation system usually marked “24 vac.” If a volt meter test shows the transformer is getting less than 24 volts, replace it.

Troubleshooting irrigation troubles can take patience. However, it’s generally wisely invested time if it prevents flooding. For solutions to major irrigation problems, contact a professional in Queens, NY.

For more information, please visit us at