Recent Water Damage Posts

4 Water and Sewage Problems Commonly Found in Commercial Buildings

5/7/2020 (Permalink)

Drainage system under sink leaking Water leaking from an under-sink can cause water damage in your commercial building

A commercial building is the brick and mortar foundation of a business in Briarwood, NY. You depend on this building to keep employees, inventory, electronic equipment and records safe and dry. You may not have a blocked sewer, but were you aware that some hidden water hazards potentially exist in your building?

What Types of Sewage Problems Should You Look for?

Your maintenance team plays an integral part in keeping your building safe from water damage. It is essential that they check for the following problems on a routine basis.

1. Pipe Damage
Freezing is not the only risk to pipes, although that can spell disaster. Small rusted areas can leak, joints can come loose and ground shifts, such as earthquakes, aftershocks or tremors can cause pipe breaks as well.
2. Water Leaks
Toilet overflow, leaking water valves, plumbing under sinks, or in utility rooms or closets, as well as pipes in boiler rooms can all leak. There may be other areas depending on what kind of business you have. Weather can cause leaking as well, coming in under windows and doors.
3. Old Iron Sewer Lines
Old iron constantly exposed to water can become brittle ad crack. Roots or trees and plants can grow though and inside of sewer pipes causing leaks. It is also possible that a build up of waste can cause a blocked sewer and backup flooding.
4. Cracks in Foundation Walls or Floors
These may be difficult to find as the foundation is often finished or covered. If you find water in a basement, you might suspect cracks in he concrete if none of the above items are issues.
If problems such as a leaking pipe or blocked sewer are found, a water mitigation and cleanup company in Briarwood, NY should be contacted immediately in order to resolve the situation and get your business up and running as quickly as possible. Remember however, as is the case with most damage, prevention is the best line of defense.

The Quick Guide to Insurance Coverage for Water Damage?

2/17/2020 (Permalink)

Flood cut in a bathroom Water damage due to burst pipe in a bathroom

Understanding the Two Types of Damage and How They Are Covered by Insurance

Water is an essential resource, but when it infiltrates your home, it can damage your property significantly. Water damage is among the top three reasons a homeowner might file an insurance claim. If you have sustained water-related damage in your Jamaica, NY, home, you may benefit from understanding the two types of damage and how they are covered by insurance.
Your conventional homeowner’s insurance will likely cover your cleanup and restoration if the water source was inside your home, such as with a broken pipe. If external floodwaters were the culprit, you would need a special flood policy issued by the government. This discussion may help you distinguish which insurance provider to approach.

Conventional Water-Damage Coverage

You would be able to file an insurance claim with your homeowner’s insurance company any time an interior water source causes damage. These are some examples of covered sources:

  • Broken water pipe
  • Leaking appliance, such as a water heater or dishwasher
  • Overflowing toilet
  • Stormwater entering through a damaged roof
  • Overflowing bathtub

It’s important to report any property damage to your insurance agent and get an insurance claim started, early on. Insurance policies can vary widely in coverage limits and deductibles, so shopping around is a good strategy.

Specialized Flood Insurance Coverage
When any type of external ground-level water enters and causes water damage to your property, your homeowner’s policy will not help you. Water from flooding is often contaminated, and the water cleanup and restoration can be complex. So, you would need to have a special flood policy issued by the US Government. Your homeowner’s insurance agent can broker the purchase of these special policies.
Assessing your property’s flood risk will determine whether you need flood insurance. Your local planning department can tell you whether your area is at risk. If you discover you bear even a moderate risk, it may be prudent to consider flood insurance.
When you experience a home flood, the first step is to determine the source. The sooner you can contact the appropriate insurance provider and formulate a plan for the cleanup process, the sooner your home and your life can be restored to normal activity.

Common Water Damage Issues for Companies

1/30/2020 (Permalink)

Standing water in commercial facility Water loss in a commercial facility in Ozone Park, NY

In the right place, water is one of the great gifts of life. In the wrong place, water has the ability to be corrosive and to cause extensive damage to a company. Water damage originates from dozens of possible sources, including damaged pipes, heavy rainstorms, high waters in lakes and streams and an assortment of plumbing problems. Insurance coverage for water damage can be complicated, so business owners and property owners should understand their policies when it comes to mold damage, flooding and other issues. A company can safeguard assets and property by taking preventative measures and by calling in a local water remediation team in Ozone Park, NY, when damage occurs.

Common Water Issues

Damaged pipes are among the most likely culprits when it comes to unwanted water in a commercial building. This happens through maintenance neglect, age, poor installation, shifting foundations, accidents and improper design. The result is either clean or dirty water affecting the building itself or the grounds of a company. Other common water issues include the following:

  • Leaking pipes that allow water to drip into vulnerable areas
  • Fire protection systems such as sprinklers that have been used to fight a fire
  • Flooding from a major storm that overruns a building
  • Leaking appliances that result in pools of water on flooring

Since pipes that fail are often behind walls or located in other inaccessible places, damage could go undetected for a period of time. Warning signs such as dampness, water stains and the sudden presence of mold are often present.

Common Water Solutions

The source of the water problem should be addressed as soon as possible. Failure to do so could result in a denied insurance claim. Damaged pipes should be repaired. All unwanted water should be removed from the premises and excess moisture should be treated. The recovery process could include the restoration or replacement of drywall and other materials.

Fix the Drip

12/11/2019 (Permalink)

Faucet and water drops A leaking faucet could mean hidden plumbing issues and unseen damage

As you go about your day in your Queens, NY, it can be easy to not notice the quiet drip of a leaking faucet. Once the hustle and bustle slow down, that little drip can become surprisingly loud. Along with raising your water bill, a constant drip can indicate a bigger problem. Luckily, most leaks are relatively minor fixes.

What Is Causing the Drip?

There could be many reasons for a dripping faucet. The most common include:

Ring Issues – The faucet handle is attached with a stem screw that is on top of an O ring. If this ring becomes loose or damaged, it will cause leaking.

Corrosion – Water sediment eventually begins to affect the components of a faucet. A valve seat, the faucet and spot connector, can lose its integrity.

Washers – The washer and valve seat come into contact every use. Over time, this friction will begin to wear the part out. Additionally, if a washer isn’t properly installed, it can contribute to leaking.

Steps to Fix the Leak

When dealing with a leaking faucet, many of the fixes are relatively easy. Below are some helpful tips in completing a proper repair.

Turn off water at the main supply to avoid a small leak turning into a river of water.
Any knob or decorative parts will need to be removed before a repair can be made. These fixtures are typically screwed in.
The packing nut will need to be loosened. Depending on your faucet, the stem may either gently pull off or require twisting. Once off, inspect it for any damage.
If there was no visible damage to the faucet stem, inspect the O ring, washers and valves for wear.
Once the culprit is determined, ensure the replacement part is properly installed and an exact fit.

If after you have fixed leak there are still problems, it may be time to call a plumber. A leaking faucet could mean hidden plumbing issues and unseen damage that may require the services of a water damage professional.

What To Do First After Your Basement Floods

10/16/2019 (Permalink)

Flood cuts performed in a basement due to flood damage Flooded basement in Jamaica, NY

A basement flood can be an unsettling experience for a homeowner. Whether stormwater, a failed sump pump or a burst water pipe is the culprit, knowing what to do first can help in a stressful time.

Addressing Safety

Safety is the first concern. Consider the following precautions before entering the flooded area:

  • Keeping children and animals away from the area will protect them from potential toxicities or other hazards.
  • Deactivating your electricity before anyone touches the water is essential.
  • Turning off your main water source is important if any pipes are broken.
  • Wearing waterproof gloves, coveralls and boots can protect you from health hazards.
  • Opening windows and using fans will begin drying out your basement and allow toxic gases to escape.

If your basement flood was caused by stormwater or you can’t access your electrical box, it is recommended you not attempt the cleanup yourself. Floodwater can be contaminated with sewage and other hazards, and calling a disaster remediation service is a good strategy.

Stopping the Source

With safety precautions in place, you can address the water source. If your sump pump failed, obtaining a new pump immediately can prevent further damage. If you are unsure what caused your flooded basement, you can check your home’s perimeter and remedy any drainage problems.

Beginning Cleanup

If you have only an inch or so of water, you can begin removing the water with a wet vacuum and taking wet items out of the basement to a drying area. If the water is deeper or if dumping the water will contribute to the problem, you may need to call for assistance.

Consulting Professionals

Once the area is stable and ventilated, it is helpful to inform your insurance agent and discuss any coverage. If your water damage is considerable, it is recommended that you consult an emergency remediation service to help you assess the severity of your damage.
A basement flood in your Jamaica, NY, home can be distressing and you may not automatically know what to do. Staying calm and prioritizing safety are the primary focuses that can carry you through the cleanup and back to normalcy.

Household Flood? Your Carpet may not Need to be Replaced

8/23/2019 (Permalink)

Flooded carpet in Flushing, NY

In the aftermath of a basement flooded due to a pipe break, there is much to do and consider. Cleanup is the first priority, but there is also concern over whether your home’s contents can be saved, and whether the flooring will have to be replaced.

Saving Flooded Flooring

There are things that can be done to help save certain kinds of flooring, depending on the conditions. Here are some things to consider:

Subfloors may need to be replaced if they were saturated, as the wood may weaken or fail under a load
Some types of wood look laminate may be saved if they are made of vinyl or other non-porous material, though they may need to be taken up and dried out
If water doesn’t stand long enough to loosen the tiles, ceramic, slate or travertine may be cleaned and dried
If carpet is in good shape and was flooded with clean water, as from a pipe break, it may be possible to save it if it is dried completely. Carpet flooded with sewer or other contaminated water will need to be disposed of.

Carpet Cleanup Process

In order to give carpet that has been flooded with clean water from a pipe or supply line the best shot at being reused, it is important to dry it out quickly and completely. A water damage restoration service Flushing, NY, will have powerful equipment that can extract water using suction. This process will remove the bulk of the water, and they can also lift the carpet and use industrial strength fans to dry it and the area beneath it thoroughly. If the carpet is salvageable, it may need to be re-stretched.

Preventing mold growth depends on fast action, as it can begin to grow in just 24 to 48 hours, even if the water is from a pipe break. With help from a restoration company, the chances of saving carpet that was affected by a pipe break are very good.

What To Know About Flooding and Insurance

6/14/2019 (Permalink)

Flooded building after heavy rains

If your Whitestone, NY, home has experienced flood damage you may be wondering what is covered by your insurance policy. While this depends on your exact contract, there are a few aspects common to most. Here are some things you should know when looking at your coverage.

What Water Damage Is Covered

Your insurance coverage may address a number of types of water damage. The exact nature of the assistance may be determined by the wording of your policy, but most companies take care of the following situations:

  • Storm damage
  • Storm flooding
  • Sudden pipe breakage
  • Leaking pipes
  • Sewer backup
  • Broken water line
  • Resulting damage

What Terms You Should Know

When looking at what is covered by your insurance policy, there are some terms you may want to understand. Resulting damage indicates any problem that occurs as a result of water. A flood policy is used for issues caused by rising water. All-perils coverage could indicate damage caused by an accident or unavoidable event. If you have any questions, it's best to talk to your insurance agent about what exactly your plan entails.

What To Expect With Your Claim

If your claim is approved, you can expect your insurance company to cover the costs of repairs as outlined in your policy. This may include the expense to fix broken pipe problems or hire a local water damage restoration service that can refurbish your home, so it looks “Like it never even happened”.

When talking to your agent about your flood claim, there are a few things to remember. Most policies will cover damage caused by accidents or storms. It's important to know what your policy contains and which terms are used. This might make the difference in the type of reimbursement you can expect. If covered, your insurance may handle the cost of repairs or hiring of a restoration professional to fix damaged areas that occurred as a result of water.

Wading Through a Commercial Water Disaster

4/18/2019 (Permalink)

Turn off the power to the affected areas before entering them

Wading Through a Commercial Water Disaster

While water damage is bad in any situation, in commercial property, the disaster is magnified. The business must close during the cleanup process; the employees are temporarily out of work, and the consumers are forced to go elsewhere for their goods and services. While it is all likely temporary, it is still a big financial hit to the business and those who count on it. Therefore, it is necessary to act quickly after the initial disaster to reduce the length of the interruption. One of the best ways to do that is to start the cleanup as soon as possible and to follow a routine when doing so.

1. Be Safe

It is essential to be safe when wading through the floodwater. While broken pipes may have housed clean water, it is likely that the subsequent damage and standing has led to contamination. Also, if flood levels reached electrical outlets, the risk of electrocution is possible. Therefore, turn off the power to the affected areas before entering them.

2. Pump Out Excess Water

It is essential to remove the excess water quickly to reduce the exposure and potential water damage. Start drying out the space by first using pumps and shop vacs to excavate the standing waters. It is essential to wear gloves and masks during this phase of the cleanup.

3. Use Fans and Air Movers

Once the water cleanup and removal is finished, you can bring in air movers and fans to help dry out your facility. It is vital to take your time during this step because rushing may not allow adequate drying time, leaving you with materials that are still contaminated and not suitable for restoration.

4. Hire a Restoration Company

Lastly, a restoration specialist in the Ozone Park, NY, area can help restore your business to full operations the right way. These companies have experience with all types of disasters, and they have trained and certified professionals on staff to help you sort through the process.

Commercial water damage can be a costly and intimidating disaster. However, the key to successful mitigation and restoration is fast action.

3 Tips for Dealing With a Broken Pipe

3/15/2019 (Permalink)

Many homes in Jamaica Bay,NY area may have to deal with bursting pipes when cold weather hits

Steps You Can Take When Dealing With a Broken Pipe

Many homes in the Jamaica Bay, NY, area may have to deal with the possibility of bursting pipes when cold weather hits. Knowing what to do before such an event occurs may help you save valuable time and prevent excess damage. Here are a few steps you can take.

1. Turn Off the Water

In the event you need to fix broken pipe in your home, the first step is to turn off the water to the area. Many supply line switches should allow you to turn off the water only to the affected area instead of the entire house. However, when in doubt you may want to turn the water off altogether until a professional has time to look at the break.

2. Contact a Professional

The damage caused by bursting pipes can include flooding and water damage. In a situation like this you may want to contact a local restoration service to conduct any cleaning and repairs. These professionals will know what to look for, and have the tools and knowledge needed to get your home back in order.

3. Contact your Insurance Company

If your home has damage from water you may want to contact your insurance company. Many homeowners policies include coverage for accidental breaks and flooding, and they may also cover the services of a restoration professional. It is your responsibility to know exactly what is in your policy, but if you have questions your insurance agent may be able to help.

In the event you experience bursting pipes in your home there are a few steps you can take to help prevent excess damage. First turn off water to any affected areas in order to prevent further flooding. Contact your local water damage professional for cleanup and repairs, and then contact your insurance company. If you have any question a professional may be able to help.

Water Damage? Call SERVPRO

2/18/2019 (Permalink)

Water damage? Call SERVPRO of Ozone Park/ Jamaica Bay

Water Damage? Call SERVPRO

Disasters don’t wait for regular business hours. SERVPRO is available 24/7, including holidays.

SERVPRO of Ozone Park/ Jamaica Bay is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 347-233-2305

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Ozone Park/ Jamaica Bay has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Ozone Park/ Jamaica Bay

SERVPRO of Ozone Park/ Jamaica Bay specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Check out the Meet the Crew Page by clicking the link.

The Certifications that we hold are:


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • WRT - Water Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician

Get Ready for a Water Heater Leak

1/18/2019 (Permalink)

Get ready for a water heater leak in your Flushing, NY home

Get Ready for a Water Heater Leak

A failed water heater can leave a large mess behind, especially if that water tank is tucked in a closet near your main living space. You can minimize damage to your home in Flushing, NY, by acting fast to clean up the water. Read this now, so you know what to do when the time comes.

1. Stop the Bleed

Stop the water from continually pouring out of your leaking water heater, and reduce the amount of water that leaks into your home.

  • Turn off the valve for the cold water pipe that leads into your tank.

  • Connect a hose to the drain valve at the bottom of your tank, and redirect the water to an external location to help minimize damage.

2. Call for Help

If your leaking water heater leaves you with a substantial water mess, then calling for help is a good step before you do anything else. Professional water restoration specialists are experienced in resolving floods quickly and efficiently. When it comes to water, a company that is Faster to Any Size Disaster can save you money by reducing the exposure that can cause subsequent damage.

3. Actively Wait

Who says waiting is a passive activity? Even though professionals will come to complete the cleanup and restoration, you can do your part to reduce the damage caused by the leaking water heater. While you wait, you can:

  • Remove standing water by absorbing the water with towels and rags or a mop.

  • Protect wooden furniture legs by placing foil or blocks underneath the feet.

  • Pick up any personal belongings out of the water and place them somewhere else to dry.

  • Crank up the airflow by opening windows and doors, using fans or by using your HVAC system to help start the drying process.

You can minimize your exposure to water damage by knowing what to do when you have a broken water heater. Stopping the flow, calling for help and starting some cleanup on your own will all help reduce the amount of time your home is exposed to water. Professional water mitigators will do a thorough job using specialized equipment such as pumps and commercial air movers to remove water fast.

4 Steps To Make a Water Damage Claim

12/23/2018 (Permalink)

Water damage in a Queens,NY home

4 Steps To Make a Water Damage Claim

A water damage claim is more likely to be approved if a policyholder takes measures to document damage and gather important information. These four steps will guide a homeowner through the process of filing an insurance claim.

1. Review the Policy

It is important to know what a homeowner's insurance policy does and does not cover. Keep in mind that standard home insurance policies only cover water damage due to a pipe burst or leak. An endorsement is usually necessary for sewer backup coverage, and an additional flood policy is needed for damage caused by heavy rains or rising bodies of water.

2. Call Your Agent

Call your insurance agent and let them know about the extent of the damage. It is a good idea to determine whether it is likely that you will file a claim before calling. If the damage is minor and you want to avoid a rate increase, you may want to obtain an estimate from a mitigation service first and pay out of pocket. Some insurance companies require agents and adjusters to report potential claims.

3. Document the Damage

If you plan to file an insurance claim, you will need proof of damage. Capture the extent of the damage in photos or on video. This documentation may be even more useful if you also have dated footage of the residence before the damage took place. It is also useful to gather receipts, dates of purchase, and the prices of damaged contents.

4. Get an Estimate

Contact a water damage cleanup company to obtain an estimate of the total cost of mitigation and restoration. Providing this information to an adjuster can expedite the filing process.

These steps will guide you from determining what your policy will cover to filing an insurance claim. Obtain an estimate from a water damage mitigation and restoration company in Queens, NY.

The Difference Between Primary and Secondary Damage

10/11/2018 (Permalink)

Flooding in a Queens, NY home

When waters flood your home in Queens, NY, you may not worry about how the resulting damage was caused. However, understanding the difference between secondary and primary damage can help you make smart decisions about the cleanup process. Black mold, for example, may not grow in your flooded home if you act quickly.


Primary damage is anything that happened at the time of the flooding. This can include the following:

  • Broken pipe
  • Damaged building materials
  • Waterlogged furniture

Many residential water cleanup professionals consider primary damage to be anything done at the time of the flooding before the waters stopped flowing.


Secondary damage, therefore, is anything that happened once the initial flood stopped. Often, this type of destruction takes place when flooding is not noticed for days. Black mold can start to grow if stagnant water is left unattended, for example. Slow reaction times aren't the only thing that could cause your home to continue being damaged after flooding has stopped. A poor cleanup technique can also attribute to this destruction.

For example, if your home is not completely dried out, there may still be a higher-than-normal humidity level. This high humidity can degrade fabrics, warp wood floors or encourage the growth of mold spores.


If you want to avoid problems after water damage, you need to make sure to address the flooding as quickly as possible. This quick reaction time gives the water and high humidity less time to wreak havoc on your home.

As a homeowner, you may not care if your home was damaged during a flood or after. After all, you have to repair all of the issues caused, so who cares how they came about? However, understanding that there is a difference between damage caused during a flood, such as the breakdown of ceiling tiles, and damage caused after, such as the growth of black mold, can help you and your residential cleanup crew make smart, fast choices right after a disaster.

Avoiding Water Damage: Take These 5 Steps Fast!

8/14/2018 (Permalink)

a pipe with water leaking Something as simple as a pipe burst can cause extensive water damage and costly repairs.

You’ve found standing water in your home! Maybe a pipe burst, or there’s a break in your water line. Regardless of the cause, timing is everything. Here are five of the most important steps you can take to avoid water damage in your Queens, NY, home.

1. Control the Water

Controlling the source of the water is the crucial first step. Identify where the pipe burst or where the water entered your home. If possible, turn off the water source and open faucets to release any remaining pressure.

2. Remove the Water

If the amount of water is small, use towels to absorb and remove the water. For a moderate problem, use a wet/dry vac if you can do so safely. If you are dealing with large amounts of water, such as flooding, pumps are a great way to extract excess water quickly.

3. Remove Wet Objects

Take out everything the water touched and allow it to dry out completely before returning it to your home. If you think something is damp or wet and you can remove it, do so. Obviously, there will be things you can’t remove, such as carpet, walls, wood molding, etc.

4. Dry Out the Area

Saturated carpet, walls, and baseboards can be dried using fans. This step is best for non-contaminated water. If water cleanliness is in question, don’t risk spreading bacteria by using fans.

5. Use Restoration Services

Sometimes the water emergency is more than you can handle alone. Calling in the help of a professional restoration service in Queens, NY, ensures that the water is completely controlled before further damage can occur. Mold can begin growing in only two days, so don’t wait to tackle water damage.

Something as simple as a pipe burst can cause extensive water damage and costly repairs. Work quickly and efficiently to keep property loss to a minimum. For more information, visit

Fixing Your Leaking Water Heater Before the Leak Becomes a Flood

6/28/2018 (Permalink)

Water damage can be a nightmare, so it is important to address any flooding risks immediately. If you have a leaking water heater, there are some simple steps you should take to keep your property safe:

1. Clear the area.
2. Drain the water.
3. Call a professional to fix your leak.

If you follow this simple process, you’ll have your broken water heater operating like it’s brand new again.

Minimize Damage, and Prepare To Drain.

Remove anything from the area around your leaking water heater that may be damaged should the leak spread, then get the heater ready to be drained. Shut off power to your heater, either by shutting off the gas or flipping the heater’s switch at your circuit breaker. The water valve feeding the heater should also be turned to the off position to prevent more water from flowing into the tank.

Empty the Tank To Stop Further Leaking.

Before a professional can locate a leak on your failed water heater, you have to drain it to allow for proper inspection. Connect a hose to the drain valve at the base of your water heater’s tank. Run the hose to a floor drain, sump pump or similar outlet, keeping the end of the hose lower than the valve to ensure water keeps flowing. Open the valve on the tank, then go to any hot water spigot in the house and turn it on to allow the water to begin flowing from the tank.

Send In the Pros To Find the Source.

Now that your tank is drained, you have to locate the leak and repair it. This is best left to a hired professional technician in Queens, NY. A professional eye can ensure that all possible problems are identified and fixed.

A leaking water heater has the potential to cause a great deal of damage if not properly addressed. Thankfully, if you are careful and precise when tending to the leak, you can stop the damage from spreading. With your heater repaired, you can go back to enjoying hot showers and dry floors.

For more information, please visit us at

What To Do If A Pipe Breaks

3/15/2018 (Permalink)

A pipe with weak points or a pipe under pressure often goes unnoticed until it breaks. Bursting pipes require the assistance of a water restoration specialist. Professional technicians not only fix the broken pipe but also clean up the flood waters to help you avoid mold and other complications. When a pipe breaks in your home in Jamaica Bay, NY, the following steps can help you get your home on the road to recovery as quickly as possible.

  1. Stop the flow of water. The sooner you can arrest the flood at its source, the smaller the flood will be. Every minute counts when it comes to preventing extensive water damage. Shutting off the main water valve won’t repair the damaged pipe, but it can help to minimize the amount of cleanup that is required.
  2. Call the professionals. Enlisting the services of experienced technicians to deal with bursting pipes and their aftermath is crucial to preventing further damage. Flood restoration specialists can remove excess water and dry out the flooded area. It is important to start this process as soon as possible to prevent the growth of mold. If your home in Jamaica Bay, NY, is left untreated after a flood, you are welcoming spores to settle and multiply on damp surfaces.
  3. Document the damage. While you are waiting for the repair technicians to arrive, take pictures and make a list of everything that needs to be repaired or replaced. Fight the urge to clean up the mess before you do this. Your rushed efforts could leave you with insufficient evidence of the problem when you file an insurance claim, and if the water is contaminated, it could spread harmful bacteria or make you ill. It’s best to leave the cleanup to the experienced professionals.

Bursting pipes require immediate action. If a pipe breaks in your home, enlisting repair services quickly to fix it and clean up the mess can significantly minimize the damage and further complications.

How A Water Restoration Technician Assists After Disaster

3/15/2018 (Permalink)

A water restoration technician has an extremely important job when a home is affected by excess moisture or fluid. Certified professionals in the industry can quickly reverse the extensive damage that a flood or sewage backflow can cause, and save as many items as possible in the process. And when dealing with contaminated fluids, especially when it has pooled in the home, only certified professionals should be allowed to manage the cleanup. Attempting to perform cleanup efforts without expert assistance can lead to injury or illness, both of which can be severe.

A certified water restoration technician will usually be on call around the clock, except for those times when an entire community has been affected by a major disaster. As soon as a professional is on site, they will assess the situation and determine what items need immediate rescuing. If fluid has pooled in areas around the home, then pumps will be used to remove it.

The home will be dried using a configuration of heavy duty air movers and dehumidifiers, and while it dries, the firm will move through the building and look for any evidence of mold or pathogen contamination. If pathogens or mold are present, they will be eliminated using special  procedures. This will ensure the home is safe to return to, and with concerted drying efforts, the building will as good as new once professionals have completed their work.

Read more about this at


Water Damage Timeline

3/15/2018 (Permalink)

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.\
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Ozone Park / Jamaica Bay

SERVPRO of Ozone Park / Jamaica Bay specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


Problem in Your Home?

12/22/2017 (Permalink)

Happy Winter Solstice! Follow these safety tips to keep your home safe this winter season.

If you were wondering what SERVPRO does here is a list of the work we do:

Scope of Restoration Services

· Water Damage Restoration

· In-Place (Top-Down) Drying Services

· Sewage Cleanup

· Bio Hazard Cleanup

· Carpet & Upholstery Cleaning

· Mold Remediation/ Mitigation

· Fire/Smoke Damage Restoration (Contents & Structure)

· Move-out/ Storage Services

· Emergency Board-Up Services/ Roof Tarping

· Duct/ HVAC System Cleaning

· Deodorization

· Vandalism/ Crime Scene Cleanup

· Lead Abatement (RRRP)

· Temporary Power Rental

· Temporary Heating Services

· Dryer Vent Cleaning

· General Construction Services

· Document Drying

· Dry-Cleaning

· Dumpster/ Debris Removal

· Electronics Restoration

· Fine Art Restoration

· Furniture Restoration

· Moving Services

Call your Local SERVPRO

SERVPRO of Ozone Park/ Jamaica Bay


OPEN 24/ 7 / 365 for any problems you may have. 

Tips for holiday plumbing problems

12/1/2017 (Permalink)

The holidays are always a busy time for families. With more people in a household, plumbers have some tips.

First, never put grease or oil down the drain. It will harden once it reaches the bottom, causing a blockage.

Any food scrpas on your plate should be thrown in the trash. The garbage disposal won't be able properly work if too much food goes down the drain.

"Never ever grease or oil down the drain; never ever. Don't put 50 pounds of potato peels down your garbage disposal; that's going to clog it up. And I guess be cognacent of the guests in your house," said Scott Riddle, a plumbing manager with Benjamin Franklin Plumbing.

What we can see is try to avoid having plumbing problem during the holidays and follow these easy steps.