Recent Posts

Wading Through a Commercial Water Disaster

4/18/2019 (Permalink)

Water Damage Wading Through a Commercial Water Disaster Turn off the power to the affected areas before entering them

Wading Through a Commercial Water Disaster

While water damage is bad in any situation, in commercial property, the disaster is magnified. The business must close during the cleanup process; the employees are temporarily out of work, and the consumers are forced to go elsewhere for their goods and services. While it is all likely temporary, it is still a big financial hit to the business and those who count on it. Therefore, it is necessary to act quickly after the initial disaster to reduce the length of the interruption. One of the best ways to do that is to start the cleanup as soon as possible and to follow a routine when doing so.

1. Be Safe

It is essential to be safe when wading through the floodwater. While broken pipes may have housed clean water, it is likely that the subsequent damage and standing has led to contamination. Also, if flood levels reached electrical outlets, the risk of electrocution is possible. Therefore, turn off the power to the affected areas before entering them.

2. Pump Out Excess Water

It is essential to remove the excess water quickly to reduce the exposure and potential water damage. Start drying out the space by first using pumps and shop vacs to excavate the standing waters. It is essential to wear gloves and masks during this phase of the cleanup.

3. Use Fans and Air Movers

Once the water cleanup and removal is finished, you can bring in air movers and fans to help dry out your facility. It is vital to take your time during this step because rushing may not allow adequate drying time, leaving you with materials that are still contaminated and not suitable for restoration.

4. Hire a Restoration Company

Lastly, a restoration specialist in the Ozone Park, NY, area can help restore your business to full operations the right way. These companies have experience with all types of disasters, and they have trained and certified professionals on staff to help you sort through the process.

Commercial water damage can be a costly and intimidating disaster. However, the key to successful mitigation and restoration is fast action.

Do Discolored Ceiling Tiles Indicate a Serious Problem?

4/12/2019 (Permalink)

Commercial Do Discolored Ceiling Tiles Indicate a Serious Problem? Mold damage in ceiling tile in a Bayside, NY home

How to Identify Tile Mold 

Ceiling tiles that are discolored may be one of the first signs of water damage or secondary damage resulting from a pipe burst or leak. It is important to consider the type of discoloration and potential causes to identify serious issues such as tile mold. Property owners or managers should try to answer these three questions.

1. Has A Leak Occurred?

Broken or leaky pipes and roof leaks are common causes of tile discoloration. The owner or manager of a building should consider when the discoloration appeared, whether the tiles are still wet and the overall condition of the plumbing and roof.

If a structure has recently suffered damage, discoloration can be a major warning sign that a property owner or manager should not ignore. If tiles are dry and have been discolored for some time, owners or managers should make sure that water sources no longer pose a problem.

2. Does Tile Discoloration Resemble Mold?

Discoloration from a leak tends to change the color of tiles and have an irregular appearance. Tile mold may have a fuzzy texture, appear in clusters or spotted patterns and give off a musty odor. If a building owner or manager suspects that mold may be present, he or she should pursue professional mold testing and remediation.

3. What Is the Age, Condition and Use of the Structure?

Older tiles may change color over time. Porous materials attract dirt and tiles exposed to cigarette smoke may be covered in residue. Tiles in medical or manufacturing facilities that regularly use ultraviolet light may also become discolored.

If a building owner or manager notices discolored ceiling tiles at a building in Bayside, NY, he or she should try to identify the cause of the discoloration. Water damage may result in structural problems or tile mold. Damage mitigation and restoration experts can help to reduce these risks.

The 4 Stages of Fire Restoration

3/25/2019 (Permalink)

Why SERVPRO The 4 Stages of Fire Restoration Garage fire in Whitestone,NY

Learn More About the Four Stages of Fire Restoration

The fire mitigation and restoration process consists of several stages. It is necessary to determine the extent of damage, take measures to prevent conditions from worsening and complete a fire rebuild. Learn more about the four stages of fire restoration and find out why commercial property owners and insurers should rely on a one-stop shop to start and finish the job.

1. Assessment

After a property owner reports damage and receives a call back from a mitigation and restoration franchise in Whitestone, NY, professionals should arrive on site within four hours. An initial assessment will account for the degree of damage, necessary mitigation measures and the equipment and labor that may be needed to restore a structure.

2. Pretesting

Pretesting can be helpful for determining the extent of damage. Preliminary tests may lower the overall cost of a claim by accounting for damage in the initial estimate that might otherwise go unnoticed until later in the fire restoration process.

3. Mitigation

Mitigation should start as soon as possible, ideally within hours of an inspection. This phase may involve boarding up broken windows or breaches in walls, tarping over roof damage and putting up security fencing. Other measures may include pumping out water used to extinguish a blaze and removing soot and debris.

4. Restoration

The restoration process can range from cleaning up soot and smoke damage all the way to a full fire rebuild. Whereas mitigation should occur within hours or days of a fire, restoration may continue for weeks.

These are the four phases of mitigation and restoration that should follow fire damage. For the best results, property owners and insurance providers can rely on a one-stop shop that provides assessment, pretesting, mitigation, and fire restoration services in Whitestone, NY. Relying on the same company for cleanup and rebuilding services can finish a job faster with more consistent quality.

3 Tips for Dealing With a Broken Pipe

3/15/2019 (Permalink)

Water Damage 3 Tips for Dealing With a Broken Pipe Many homes in Jamaica Bay,NY area may have to deal with bursting pipes when cold weather hits

Steps You Can Take When Dealing With a Broken Pipe

Many homes in the Jamaica Bay, NY, area may have to deal with the possibility of bursting pipes when cold weather hits. Knowing what to do before such an event occurs may help you save valuable time and prevent excess damage. Here are a few steps you can take.

1. Turn Off the Water

In the event you need to fix broken pipe in your home, the first step is to turn off the water to the area. Many supply line switches should allow you to turn off the water only to the affected area instead of the entire house. However, when in doubt you may want to turn the water off altogether until a professional has time to look at the break.

2. Contact a Professional

The damage caused by bursting pipes can include flooding and water damage. In a situation like this you may want to contact a local restoration service to conduct any cleaning and repairs. These professionals will know what to look for, and have the tools and knowledge needed to get your home back in order.

3. Contact your Insurance Company

If your home has damage from water you may want to contact your insurance company. Many homeowners policies include coverage for accidental breaks and flooding, and they may also cover the services of a restoration professional. It is your responsibility to know exactly what is in your policy, but if you have questions your insurance agent may be able to help.

In the event you experience bursting pipes in your home there are a few steps you can take to help prevent excess damage. First turn off water to any affected areas in order to prevent further flooding. Contact your local water damage professional for cleanup and repairs, and then contact your insurance company. If you have any question a professional may be able to help.

5 Steps for Correcting and Preventing Mold Growth

3/7/2019 (Permalink)

Mold Remediation 5 Steps for Correcting and Preventing Mold Growth Mold in an Ozone Park, NY kitchen

5 Steps for Correcting and Preventing Mold Growth

Just a tiny bit of mold in the corner of the bathroom is enough to set most homeowners into action. Although it occurs naturally and plays many vital roles on earth, mold can be particularly bad when it takes hold in your home. The problem can be especially bad after a battle with water damage. Fortunately, there are steps you can take to control and reduce mold growth throughout your home.

Step One: Identify Trouble Spots

It's impossible to keep mold completely out of your home, but you can improve mold prevention by focusing on trouble areas. These may include

  • Basements and attics
  • Bathrooms and kitchens
  • Under sinks and inside cabinets
  • Under carpets and linoleum
  • Inside damp drywall

Repair and replace any items that have been exposed to mold.

Step Two: Keep Things Dry

Anywhere you can find signs of water damage, such as seeping basement walls, spills on the kitchen floor, and even inside your washing machine, should be dried immediately. Mold needs moisture to survive, so remove water and humidity, and you'll reduce your trouble.

Step Three: Replace Outdated Products With Modern Solutions

Did you know that mold-resistant drywall has the traditional gypsum core but is covered with fiberglass rather than paper? Moisture meters are readily available at local hardware stores, so you can monitor and reduce humidity levels in your home.

Step Four: Keep Up With Home Maintenance

Steps such as sloping the ground away from your home, cleaning out the roof gutters, and clearing debris away from the foundation of your home can prevent leaks into the home. Routine maintenance also helps you spot trouble if it does take place.

Step Five: Schedule Professional Inspections

Whether you need an initial inspection to spot unknown problem areas or a routine annual check to improve prevention, the services of mold cleaning and remediation professionals are crucial. Take advantage of the training and knowledge of these professionals to improve the air quality in your home.

These five steps help you avoid severe mold and water damage. Put them to work as soon as possible for the well-being of your Ozone Park, NY, home and family.

How Pretesting After a Home Disaster Can Reduce Insurance Claims

2/18/2019 (Permalink)

Why SERVPRO How Pretesting After a Home Disaster Can Reduce Insurance Claims Flooded basement in a Bayside, NY home

A disaster such as a flood at your Bayside, NY, home can be devastating. Not only could is displace you and your family, but it can also severely damage or even completely ruin belongings, keepsakes, and even structural components of your house. You’re grateful to have insurance to help cover your losses. However, heavy claims can raise your premiums. To keep claims down, professional restoration teams can conduct extensive pretesting to determine what you can salvage and restore and what you must replace.

What is Pretesting?

This process works in tandem with the initial inspection, and it’s critical before you make an insurance claim. Your insurance provider expect you to make contact quickly after an incident so it knows what it can and will cover. Pretesting helps to accurately make claims by identifying the scope of the issues.

  • Crews will determine what materials and portions of your home were affected.
  • Crews will determine if any parts of your house were untouched by damage.
  • Crews will determine what it can restore and what it must replace.

Danger of not Pretesting

What would happen if you were to hire the wrong cleanup company—one that didn’t pretest and examine the scene following a flood or other disaster? In this case, you might report unnecessary losses to your insurance agent, which would result in higher claims and more long-term financial burden. A knowledgeable disaster restoration company carefully evaluates this entire scenario and helps limit the amount of claims you have to make.

Sometimes Replacement Is Inevitable

There are cases when the company will discover during pretesting that the damage was too great to salvage a portion of your home or a belonging inside. It may be more cost-effective in some instances to replace rather than restore. The team will also determine how long both the restoration and replacement process will take.

Working with an insurance company can be a smooth experience. If you want to minimize claims, it’s best to work with a disaster response company that believes in pretesting.

Our Highly Trained Restoration Specialists can restore your Queens Home

2/18/2019 (Permalink)

Storm Damage Our Highly Trained Restoration Specialists can restore your Queens Home The IICRC provides training and certification to restoration companies

SERVPRO of Ozone Park / Jamaica Bay Is An IICRC Firm

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Ozone Park / Jamaica Bay

SERVPRO of Ozone Park / Jamaica Bay specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

CALL SERVPRO OF OZONE PARK/ JAMAICA BAY TODAY - 347-233-2305

Know What To Throw: Flood Damage and Contamination

2/18/2019 (Permalink)

Storm Damage Know What To Throw: Flood Damage and Contamination Flooded home in Queens, NY

If major flood waters hit Queens, NY, residents have the unfortunate job of cleaning out their homes from damaged items. News videos of these flooded areas often show the contents of the homes piled on the curbs. Beds, dressers, couches, appliances, and more can be seen. You may be asking, “why does everything have to be thrown away?” The answer lies in the type of water that penetrated the house. Content cleaning should be done if gray water or black water is present. 

Determining What To Throw Away

If items sit in contaminated water, they can become contaminated, too. Trying to be frugal can be dangerous to your health. The difference, however, is in the types of material. Anything porous will likely have to be disposed of; anything nonporous can be cleaned or decontaminated and used. Some content cleaning may need to be done professionally. 

Dealing With Porous Materials

Anything that cannot be thoroughly disinfected should be discarded, or you risk keeping potential health hazards in your home. These are some examples:

  • Food 
  • Books and toys
  • Carpets and rugs
  • Couches and mattresses
  • Dry wall and insulation

Deciding on Nonporous Materials

If water is not able to penetrate the surface, then any contaminants may just sit and can be cleaned. These items should be thoroughly decontaminated with bleach, detergent, and hot water.

  • Canned goods (toss the label)
  • Working appliances
  • Countertops
  • Floors

Whole House Systems

Household systems such as the heating or air conditioning are the types of content cleaning that should be professionally done to prevent the growth of mold and other contaminants. These can then be spread into the home through the vents. 

The Centers for Disease Control warn that the time to try and save or be frugal is not after a major flood, especially with the potential for gray and black water. It’s often best to dispose of items or have professionals come in to clean and restore the home. 

Water Damage? Call SERVPRO

2/18/2019 (Permalink)

Water Damage Water Damage? Call SERVPRO Water damage? Call SERVPRO of Ozone Park/ Jamaica Bay

Water Damage? Call SERVPRO

Disasters don’t wait for regular business hours. SERVPRO is available 24/7, including holidays.

SERVPRO of Ozone Park/ Jamaica Bay is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 347-233-2305

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Ozone Park/ Jamaica Bay has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Ozone Park/ Jamaica Bay

SERVPRO of Ozone Park/ Jamaica Bay specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Check out the Meet the Crew Page by clicking the link. http://www.SERVPROozoneparkjamaicabay.com/employee-photos

The Certifications that we hold are:

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • WRT - Water Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician

What You Need To Know About Business Interruption Insurance

2/13/2019 (Permalink)

Storm Damage What You Need To Know About Business Interruption Insurance Business interruption insurance can be helpful for you

What You Need To Know About Business Interruption Insurance

When there is bad weather in Whitestone, NY, it can sometimes affect your business for a while after the storm has passed. If your place of business suffers damage, you might not be able to operate as usual while you rebuild. If this happens, it can be helpful to have business interruption insurance. Here are a few questions you can ask to see if this type of insurance is something that would benefit you.

1. When Do You Need It?

There are situations when you might need to temporarily close your business, which can result in loss of income. Incidents such as a fire or big storms can cause damage to the building in which you do your business, and you will likely be unable to use this location while it is undergoing emergency restoration. You won’t always be able to prepare for these types of incidents and having insurance can help you with the financial losses you could suffer.

2. What Does It Cover?

While property insurance usually covers physical damages, it cannot help you with any income that might be lost while you rebuild your business. That is where interruption insurance comes in. With this type of insurance, you can expect to be compensated for expenses such as rent and moving costs incurred by temporarily relocating your business, operating expenses and profits that you would have earned if you were able to operate as usual.

3. What Is Not Covered?

This type of insurance can be helpful, but it does have some limits. There are a few things that it won’t cover. These include closures caused by power outages, utilities and unaccounted income. You will also be unqualified for coverage if you have only a partially closed operation where access is limited, but you are still able to conduct business.

When you are considering the type of insurance you need, you probably won’t think twice about getting property insurance, but don’t forget about what happens after the property has been damaged. Business interruption insurance can help keep your company from suffering financially while you rebuild.