Recent Posts

3 Ways to Protect Your Business from Wind Damage

3/30/2020 (Permalink)

Tarp covering a damaged roof Roof tarped in Jamaica, NY

Three Things You Can Do To Protect Your Company

When a storm arrives in Jamaica, NY, there’s a chance that a roof leak may be caused by wind damage to your business. Fortunately, a restoration professional can help. If you’re concerned about damage to your company property here are three things you can do to help protect the property and mitigate damage.

1. Inspect the Roof Regularly

It’s important to inspect the roof of the business regularly to help catch any problems in time to prevent long term damage. Look for areas of sun wear, missing shingles, cracked shingles, or loose gutters. These things can all be made worse by high winds, and lead to additional problems.

2. Cover Over Damaged Areas

If you do find you have a damaged roof its best to cover over the affected area to prevent additional problems such as a roof leak. In many cases, you can use plyboard or a tarp to protect the space until repairs can be completed. Be sure to secure any covers so that the wind can not toss them aside and continue to damage the property.

3. Make Repairs Quickly

In the event, you find damage to the property it’s important to contact a local restoration service so that repairs can quickly be completed. The faster repairs are made the less likely the area is to suffer further damage while in a vulnerable state. A professional should be able to assess the problem and make any repairs needed to restore the affected area back to pre-damage conditions. They may also be able to recommend mitigation steps to prevent damage in the future.

Inspecting the roof after large storms can help you spot a roof leak in time to protect it from further damage. You can then contact a restoration service to help with repairs. If you have any questions a professional should be able to help.

How To Clean Mold-damaged Belongings

3/23/2020 (Permalink)

Hand in yellow rubber glove spraying anti-fungus liquid on mould formation on living room ceiling. Mix water and vinegar and spray the solution on the affected area

When it comes to protecting your home, nothing is more important than your loved ones who live with you. After your family members, you'll also worry about the structure itself and your possessions inside. Certain forces can threaten the well-being of these items. Mold is no exception. This fungus can attack building materials and cherished keepsakes, causing significant damage. The good news is, mold cleaning is possible on many materials and belongings in your house.

Flooring and Walls

Mold damage is common in these areas, often because of leaky pipes or appliances. Over time, water can come from these areas without you even knowing it. This could result in mold growth. To clean it, you can try the following:

  • Mix water and vinegar and spray the solution on the affected area.
  • Use bleach on the mold and don't rinse it off.
  • Use borax and water and scrub with a brush.


Because mold can show up on walls, paintings are often vulnerable to the fungus. If you spot the green, black, yellow or brown mold your artwork, don't give up hope that you can't salvage the paintings. Mold cleaning is possible when you have the right tools. The first thing you want to do is get rid of any remaining water on the painting. If it is in a frame, water can hide here, so turn it upside down until the water drains. Then, lightly spray some disinfectant on the painting. The mold should turn powdery. You can then brush it off.

Calling the Pros

These are preliminary steps, but for the most effective mold remediation, make sure you hire a professional team of mold cleanup technicians to help. The pros have the right equipment to not only get rid of the mold but to help prevent it from returning.
You can handle much of the mold cleaning on your own. When the damage is more extensive, make sure you get in touch with a professional mold removal crew in Ozone Park, NY.

3 Signs Your Commercial Roof Has Hail Damage

3/19/2020 (Permalink)

Insurance adjuster marked the hail damage on a insured's roof. Hail damage on roof in Bayside, NY

Common Signs of Roof Damage Caused by Hail

If you’ve recently experienced a hailstorm in Bayside, NY, one of the first things you should do is examine the condition of your commercial building. By detecting signs of damage while it’s still early, you can receive the help you need and continue running your business as usual. One of the most commonly impacted building materials in the aftermath of a hailstorm is your roof, which is why it deserves maximum attention and care on your part. Here are some common signs of roof damage caused by hail.

1. Cracked or Missing Shingles

One of the most evident forms of destruction is cracked or missing shingles. While this type of damage may seem innocuous, it can lead to more severe harm later on. Damaged shingles often lead to roof leaks, since the roof is no longer able to keep water out of the building. Be sure to carefully inspect your roof after a hailstorm to ensure that your shingles are in proper condition.

2. Damaged Flashing

Hail damage can also negatively impact the flashing on your commercial roof. If you notice any dents or gaps in your roof’s flashing, be sure to call a roofing professional immediately. By ignoring this form of roof damage, you may allow water to seep through the cracks or openings in the flashing, which can potentially lead to water leaks.

3. Pitted Spots

Another telltale sign of damage caused by hail is a series of spots on the roof. These spots can be pitted, round or teardrop-shaped. Because these forms of damage indicate exactly where the hail impacted your roof, be sure to pay close attention to them while inspecting your commercial roof.
Hail damage can affect your commercial building in a myriad of ways. No matter what type of roof damage you’re facing, don’t hesitate to call a storm damage restoration company to bring your building back to life.

Here to Help in Time of Need

3/17/2020 (Permalink)

a graphic that says prevent business interruption We are prepared to clean and disinfect your home or business.

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Ozone Park/Jamaica Bay is here to help around the clock to assist our local community.

Prevent a Gas Explosion By Following These Safety Tips

2/24/2020 (Permalink)

gas leak detector box on cement wall If you genuinely suspect your home has a gas leak, you will need to act fast

Follow These Tips To Prevent a Fire and Leave Safely

If you smell rotten eggs or a similar scent inside your Whitestone, NY, there is a strong risk of a gas fire. This smell is an obvious sign of a gas leak. You need to be careful around the house, as the wrong move can spark a devastating fire that can harm others. As you move through the location, follow these tips to prevent a fire and leave safely.

1. Extinguish Open Flames

The first hazard you must disable is an open flame. Immediately head to the kitchen and check on the stove. If the area is safe, shut off the burner. It is important to check the device anyway in case it is set off by accident. Also, look for candles and other places with open flames to extinguish them immediately. Even a small spark can react to the natural gas and create a fire.

2. Avoid Igniting a Fire

Now that you have stopped exposed fire, you must avoid triggering a flame that leads to a gas fire. For starters, do not turn on lights or activate electronic devices. If you have low visibility around your house, use an emergency flashlight to help you. Increase the airflow throughout the building by opening as many doors and windows as possible. This action can decrease the probability of a gas explosion.

3. Evacuate Your Home

Since you have decreased and avoided the immediate hazards, it is time to leave the building. Ensure that everyone present can safely and quickly evacuate, from family and friends to pets. Do not call 911, insurance or fire damage cleanup until you are outside. If you know how to operate the gas meter outside, head outside and shut it off. Stay outdoors from a safe distance until professionals give the all-clear.
If you genuinely suspect your home has a gas leak, you will need to act fast. Eliminating open flames, introducing air and evacuating the building are the most effective ways to prevent a gas fire from consuming your home.

The Quick Guide to Insurance Coverage for Water Damage?

2/17/2020 (Permalink)

Flood cut in a bathroom Water damage due to burst pipe in a bathroom

Understanding the Two Types of Damage and How They Are Covered by Insurance

Water is an essential resource, but when it infiltrates your home, it can damage your property significantly. Water damage is among the top three reasons a homeowner might file an insurance claim. If you have sustained water-related damage in your Jamaica, NY, home, you may benefit from understanding the two types of damage and how they are covered by insurance.
Your conventional homeowner’s insurance will likely cover your cleanup and restoration if the water source was inside your home, such as with a broken pipe. If external floodwaters were the culprit, you would need a special flood policy issued by the government. This discussion may help you distinguish which insurance provider to approach.

Conventional Water-Damage Coverage

You would be able to file an insurance claim with your homeowner’s insurance company any time an interior water source causes damage. These are some examples of covered sources:

  • Broken water pipe
  • Leaking appliance, such as a water heater or dishwasher
  • Overflowing toilet
  • Stormwater entering through a damaged roof
  • Overflowing bathtub

It’s important to report any property damage to your insurance agent and get an insurance claim started, early on. Insurance policies can vary widely in coverage limits and deductibles, so shopping around is a good strategy.

Specialized Flood Insurance Coverage
When any type of external ground-level water enters and causes water damage to your property, your homeowner’s policy will not help you. Water from flooding is often contaminated, and the water cleanup and restoration can be complex. So, you would need to have a special flood policy issued by the US Government. Your homeowner’s insurance agent can broker the purchase of these special policies.
Assessing your property’s flood risk will determine whether you need flood insurance. Your local planning department can tell you whether your area is at risk. If you discover you bear even a moderate risk, it may be prudent to consider flood insurance.
When you experience a home flood, the first step is to determine the source. The sooner you can contact the appropriate insurance provider and formulate a plan for the cleanup process, the sooner your home and your life can be restored to normal activity.

Common Water Damage Issues for Companies

1/30/2020 (Permalink)

Standing water in commercial facility Water loss in a commercial facility in Ozone Park, NY

In the right place, water is one of the great gifts of life. In the wrong place, water has the ability to be corrosive and to cause extensive damage to a company. Water damage originates from dozens of possible sources, including damaged pipes, heavy rainstorms, high waters in lakes and streams and an assortment of plumbing problems. Insurance coverage for water damage can be complicated, so business owners and property owners should understand their policies when it comes to mold damage, flooding and other issues. A company can safeguard assets and property by taking preventative measures and by calling in a local water remediation team in Ozone Park, NY, when damage occurs.

Common Water Issues

Damaged pipes are among the most likely culprits when it comes to unwanted water in a commercial building. This happens through maintenance neglect, age, poor installation, shifting foundations, accidents and improper design. The result is either clean or dirty water affecting the building itself or the grounds of a company. Other common water issues include the following:

  • Leaking pipes that allow water to drip into vulnerable areas
  • Fire protection systems such as sprinklers that have been used to fight a fire
  • Flooding from a major storm that overruns a building
  • Leaking appliances that result in pools of water on flooring

Since pipes that fail are often behind walls or located in other inaccessible places, damage could go undetected for a period of time. Warning signs such as dampness, water stains and the sudden presence of mold are often present.

Common Water Solutions

The source of the water problem should be addressed as soon as possible. Failure to do so could result in a denied insurance claim. Damaged pipes should be repaired. All unwanted water should be removed from the premises and excess moisture should be treated. The recovery process could include the restoration or replacement of drywall and other materials.

One Place for Everything You Need

1/22/2020 (Permalink)

A moisture meter, measuring moisture in the floor Tests are run to identify the extent of contamination

One Place for Everything You Need

When a blaze affects a business in Bayside, NY, owners must face the reality of the damages, closing doors temporarily and looking for someplace that can offer help. In fact, proprietors often do not realize the complexity of fire restoration. It's not just about rebuilding. Insurers need a reliable company for approvals, and the structure needs a thorough inspection for fire, soot and water issues. Only then, can a proper plan be put into place, repairing the property properly. SERVPRO's fire remediation and restoration team offers it all.

1. Act Swiftly To Protect and Save

SERVPRO's staff starts by defending safeguarding the land. When the firetrucks pull away, the next concern in the fire rebuild is security. Flames compromise the integrity of the roof, windows, doors and walls. Experts need to immediately look over these areas, closing them off if vulnerable. Place boards over the exposed sections, and place tarps over the shingles. This contains the current destruction, hoping to prevent additional costs to customers and insurance agencies.

2. Sanitize and Dry To Minimize Loss

Soot and water can ruin materials, simply adding to the overall price tag of the fire restoration. Places like SERVPRO look to prevent this from happening. Tests are run to identify the extent of contamination. Using this data, the team can create a plan to utilize the best cleaning techniques. Employees understand that timely efforts should be made to save valuables and surfaces. That is why technology is brought in to save as much as possible. In addition, industrial dehumidifiers, as well as contamination chambers, should be established to prevent the spread of moisture and possible fungus growth.

3. Restore Promptly To Aid Others

When using SERVPRO's rebuilding services, efforts are made to get the facility back up and running with as few bumps in the road as possible. From claims to final documentation, customer service and managers work diligently to expedite the job.
SERVPRO's fire restoration can handle whatever is needed. Remain in full contact with only one source for documentation, assessment and repair.

What Should You Do When Ceiling Tiles Discolor?

1/6/2020 (Permalink)

Ceiling tiles damaged with a sign that says Don't let the mold return Leaking water sources must be fixed before mold remediation starts. If not, the mold will return

What Should You Do When Ceiling Tiles Discolor?

It is easy to ignore the ceiling tiles in your Whitestone, NY, commercial building. Yet if you don’t take care of your ceiling, tile mold could develop. You may then require mold remediation services.

Assessing Your Ceiling

You should thus regularly inspect your ceiling for any tile discoloration. This could just be a sign of aging or a consequence of nearby ultraviolet lighting.
However, tiles also become discolored when they are exposed to a water leak. This leak, in turn, could lead to mold damage that destroys the ceiling.
If you want to avoid extensive black mold cleanup on your property, you should replace or repair any tiles that are affected by water or mold. You should also change tiles that contain:

  • Damaged or rusted grids
  • Warping
  • Regulation violations

Maintaining Your Ceiling

Even ceilings that look spotless to the naked eye could still contain tile mold. You should thus regularly wipe the tiles with a damp cloth that contains a bit of cleaner.
Porous tiles, in particular, frequently feature bacteria, dust or mold. You can clean these tiles with a non-solvent-based solution or a soft sweep broom.
Dirty ceiling ductwork can also necessitate mold cleanup if not maintained properly. Both the ducts and the outside air diffusers should be kept clean.

Repairing Your Ceiling

If you do decide to replace some of your ceiling tiles, be sure to order more than you actually need. This will protect you in case some of the tiles break or get ruined during the installation process.
Of course, new tiles typically look whiter and brighter than older ones. Replacement and original tiles placed next to each other could thus create a checkerboard pattern. To prevent this, you may want to replace all the tiles in a given area.
You should check your ceiling regularly for signs of tile mold. If you see discoloration or water damage, you may want to consider replacing the tiles.

Why Choose a Mitigation Company After a Fire

12/29/2019 (Permalink)

Empty building damaged by fire Fire damage in Jamaica Bay, NY

Why Choose a Mitigation Company After a Fire

Experiencing fire damage can be devastating to business owners. Whether you have experienced a large or small fire in Jamaica Bay, NY, you may be wondering where to turn for help. Once the emergency crews leave, you may discover that you have fire, water, and structural damage. It can feel overwhelming to know who to call first. Your best course of action is usually to contact your insurance adjuster and a mitigation company. Your insurance company can give you an idea of the process ahead and what types of damages are covered by your policy. A mitigation company can act as a one-stop-shop for everything from the initial assessment through the details of the restoration.

Types of Damage

Since a fire can leave you with more than just fire damage, it is important to work with a company that knows how to handle the entire process. There are several common types of issues that need to be addressed after a fire:

  • Smoke
  • Fire
  • Soot
  • Water
  • Odor
  • Security
  • Unsanitary conditions

Working with a mitigation company keeps you from having to hire and coordinate professionals in each of these different areas yourself.

How They Can Help

A fire mitigation company will usually send someone onsite to assess the damage and create an action plan. Any temporary emergency measures, such as security fencing or tarps may be done during the initial visit. The next step is usually to extract any standing water and dry the area. Fire and smoke damage is usually addressed next. Structural items may be removed and replaced. In the end, the mitigation company will put your business back together by fixing or replacing any damaged items that are part of the building, such as replacing carpet or repainting walls.
Fire damage can be a scary experience, but with an expert mitigation company, you may be able to safely restore your business to its previous condition.