What our Customers say...
Storm Damage Testimonials
We were very happy with the work that SERVPRO did in our home. They were very knowledgeable about the problems we were having with our sump pump. Mr. Wardell was very professional.
This is long overdue. I had the unfortunate luck to have to use the service twice within a six month period.My wife and I had suffered tremendous losses as a direct result of hurricane Sandy 4 and a half years ago. As a direct result, when we renovated, we put our boiler, hot water heater, etc. in the attic, leaving us no real reason to use the crawl space anymore.
As the weather turned colder, we began to notice a foul odor permeating the house, and we couldn't figure out where it was coming from.
Eventually, I had to go to the crawlspace to shut off the water to my garden hoses so my pipes wouldn't burst. When I opened the doors, we found the source of the odors. The main sewer line from our basement had tree roots growing in it, which meant that every time we flushed the toilet, ran the dishwasher or did laundry, all of that was backing up into our basement. I won't go into the details of how gross it was...
I called Ray Wardell, owner of the local SERVPRO immediately. He guided me through the process with the insurance, sent his people, did the work, and within 2 days, it was literally "Like it never even happened." It even smelled good. (I still don't know how they managed THAT!)
SERVPRO worked seamlessly with the plumber and the insurance company, did excellent work, and billed me a fair price. I cannot recommend them highly enough. They went far ABOVE all my expectations. Both times.
SERVPRO came to my house after a bad rain storm to clean my flooded basement. They did a great job.
Fantastic! I would definitely hire them again.
They were prompt and thorough and the price was very fair and reasonable. They showed up on time and completed the job in a timely fashion. Project Manager Dan was very knowledgeable and the quality of their work was evident, particularly in stressful situation. I would definitely recommend SERVPRO to others.
I just wanted to inform your office, I spoke with the insured and she was very pleased with the work that was done at her home. She said "it was like it never even happened". I just felt you guys should know this and thank you for all the work you do.