Recent Posts

Dealing With a Roof Leak

3/15/2018 (Permalink)

That dark spot above your desk could be a roof leak and may signal bigger trouble than a wet ceiling. Finding a professional in Queens, NY, to locate the problem and fix it can save you many hours of frustration and thousands of dollars.

Locating the Problem

By the time you suspect a roof leak, considerable damage may have already been done. A professional inspection can often locate the source quickly by checking for possible culprits:

  • Damaged or missing shingles may reveal penetrations into the roof
  • Old or cracked caulk around chimneys and other features can permit water to enter
  • Cracked housings or broken seams on vents can allow water to enter through small fissures

Assessing the Impact

Once the leak is located, evaluating the severity of damage is the next step. Several important components of the structure can be affected by exposure to water:

  • Insulation can compact and lose effectiveness when unable to dry out.
  • Wood construction is subject to rot when exposed to moisture for extended periods.
  • Ceiling tiles and drywall can swell and crumble if they become soaked.

Repairing the Damage

Interior repairs done before a damaged roof is addressed will be at risk of sustaining the same damage until the leak is no longer an issue. Professional restoration companies have the equipment and experience to conduct remediation and perform repairs that may result from water leakage. Materials that are too wet to salvage are removed, and areas that were exposed to water are dried and disinfected. Walls and ceilings can then be restored, including replacing any wood or metal that may have been severely damaged.

If you experience a roof leak, repairing it as quickly as possible is vital in order to limit the damage it can cause. Calling on a restoration professional in Queens, NY, can help you recover from the disruption while minimizing the impact on your business activities.

What To Do If A Pipe Breaks

3/15/2018 (Permalink)

A pipe with weak points or a pipe under pressure often goes unnoticed until it breaks. Bursting pipes require the assistance of a water restoration specialist. Professional technicians not only fix the broken pipe but also clean up the flood waters to help you avoid mold and other complications. When a pipe breaks in your home in Jamaica Bay, NY, the following steps can help you get your home on the road to recovery as quickly as possible.

  1. Stop the flow of water. The sooner you can arrest the flood at its source, the smaller the flood will be. Every minute counts when it comes to preventing extensive water damage. Shutting off the main water valve won’t repair the damaged pipe, but it can help to minimize the amount of cleanup that is required.
  2. Call the professionals. Enlisting the services of experienced technicians to deal with bursting pipes and their aftermath is crucial to preventing further damage. Flood restoration specialists can remove excess water and dry out the flooded area. It is important to start this process as soon as possible to prevent the growth of mold. If your home in Jamaica Bay, NY, is left untreated after a flood, you are welcoming spores to settle and multiply on damp surfaces.
  3. Document the damage. While you are waiting for the repair technicians to arrive, take pictures and make a list of everything that needs to be repaired or replaced. Fight the urge to clean up the mess before you do this. Your rushed efforts could leave you with insufficient evidence of the problem when you file an insurance claim, and if the water is contaminated, it could spread harmful bacteria or make you ill. It’s best to leave the cleanup to the experienced professionals.

Bursting pipes require immediate action. If a pipe breaks in your home, enlisting repair services quickly to fix it and clean up the mess can significantly minimize the damage and further complications.

How A Water Restoration Technician Assists After Disaster

3/15/2018 (Permalink)

A water restoration technician has an extremely important job when a home is affected by excess moisture or fluid. Certified professionals in the industry can quickly reverse the extensive damage that a flood or sewage backflow can cause, and save as many items as possible in the process. And when dealing with contaminated fluids, especially when it has pooled in the home, only certified professionals should be allowed to manage the cleanup. Attempting to perform cleanup efforts without expert assistance can lead to injury or illness, both of which can be severe.

A certified water restoration technician will usually be on call around the clock, except for those times when an entire community has been affected by a major disaster. As soon as a professional is on site, they will assess the situation and determine what items need immediate rescuing. If fluid has pooled in areas around the home, then pumps will be used to remove it.

The home will be dried using a configuration of heavy duty air movers and dehumidifiers, and while it dries, the firm will move through the building and look for any evidence of mold or pathogen contamination. If pathogens or mold are present, they will be eliminated using special  procedures. This will ensure the home is safe to return to, and with concerted drying efforts, the building will as good as new once professionals have completed their work.

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Faster to your Neighborhood Water Damage Event

3/15/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we.

Flooding usually occurs when you least expect it, especially while you are away on vacation. SERVPRO of Ozone Park / Jamaica Bay provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive to a home or building. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Ozone Park / Jamaica Bay arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs. A speedy response to the initial damage is the key to lowering a claim.

Need Emergency Service? Call Us 24/7 – 347-233-2305

Water Damage Timeline

3/15/2018 (Permalink)

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.\
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Ozone Park / Jamaica Bay

SERVPRO of Ozone Park / Jamaica Bay specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


Ozone Park/ Jamaica Bay 24 Hour Emergency Water Damage Service

3/15/2018 (Permalink)

Storm Damage Ozone Park/ Jamaica Bay 24 Hour Emergency Water Damage Service SERVPRO of Ozone Park/Jamaica Bay provides 24 hour fire and water damage restoration service in Queens and Brooklyn

SERVPRO of Ozone Park/ Jamaica Bay is available 24 hours a day for water emergencies, large or small.

When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 347-233-2305

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Ozone Park/ Jamaica Bay has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Ozone Park/ Jamaica Bay

SERVPRO of Ozone Park/ Jamaica Bay specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Check out the Meet the Crew Page by clicking the link.

The Certifications that we hold are:


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • WRT - Water Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician


When Storms or Floods hit Ozone Park / Jamaica Bay , SERVPRO is ready!

3/15/2018 (Permalink)

SERVPRO of Ozone Park / Jamaica Bay specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Queens, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today - SERVPRO OF OZONE PARK/ JAMAICA BAY - 347-233-2305

Our Highly Trained Restoration Specialists can restore your Queens Home

3/15/2018 (Permalink)

SERVPRO of Ozone Park / Jamaica Bay is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Ozone Park / Jamaica Bay

SERVPRO of Ozone Park / Jamaica Bay specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


Does Your Queens Home Have A Mold Problem?

3/15/2018 (Permalink)

If you see visible mold, do not disturb it.

You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

•Stay out of affected areas.

•Turn off the HVAC system and fans.

•Contact SERVPRO of Ozone Park / Jamaica Bay for mold remediation services.

What Not to Do:

•Don’t touch or disturb the mold.

•Don’t blow air across any surfaces with visible or suspected mold growth.

•Don’t attempt to dry the area yourself.

•Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Ozone Park / Jamaica Bay specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – SERVPRO OF OZONE PARK / JAMAICA BAY - 347-233-2305

All Residents: Follow These Mold Safety Tips If You Suspect Mold

3/15/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors.

This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

CALL SERVPRO OF Ozone Park / Jamaica Bay TODAY - 347-233-2305