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Fire & Water - Cleanup & Restoration

4 Steps To Make a Water Damage Claim

7/13/2022 (Permalink)

Floor mats on wooden flooring Water damage cleanup in a home in Jamaica, NY.

Make a Water Damage Claim in Four Easy Steps

A water damage claim is more likely to be approved if a policyholder takes measures to document damage and gather important information. These four steps will guide a homeowner through the process of filing an insurance claim.

1. Review the Policy

It is important to know what a homeowner's insurance policy does and does not cover. Keep in mind that standard home insurance policies only cover water damage due to a pipe burst or leak. An endorsement is usually necessary for sewer backup coverage, and an additional flood policy is needed for damage caused by heavy rains or rising bodies of water.

2. Call Your Agent

Call your insurance agent and let them know about the extent of the damage. It is a good idea to determine whether it is likely that you will file a claim before calling. If the damage is minor and you want to avoid a rate increase, you may want to obtain an estimate from a mitigation service first and pay out of pocket. Some insurance companies require agents and adjusters to report potential claims.

3. Document the Damage

If you plan to file an insurance claim, you will need proof of damage. Capture the extent of the damage in photos or on video. This documentation may be even more useful if you also have dated footage of the residence before the damage took place. It is also useful to gather receipts, dates of purchase, and the prices of damaged contents.

4. Get an Estimate

Contact a water damage cleanup company to obtain an estimate of the total cost of mitigation and restoration. Providing this information to an adjuster can expedite the filing process.

These steps will guide you from determining what your policy will cover to filing an insurance claim. Obtain an estimate from a water damage mitigation and restoration company in Jamaica, NY.

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